Platform
- - Agentic ITOps Platform
    
    The BigPanda agentic ITOps platform uses AI to automate IT detection, triage, and resolution, improving operational efficiency and reducing downtime and costs.
    Explore the Platform
Solutions
- - Transform ITSM with Agentic ITOps
    
    Learn how enterprises can empower incident management teams with AI assistance by integrating agentic AI into their incident management strategy.
    Get the e-book
- - Industries
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  - Manufacturing
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- - My role is
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  - Site Reliability Engineering
Pricing
Customers
Resources
- - Derisking IT Change Management with Agentic AI
    
    Discover how agentic AI transforms the IT change management process to predict high-risk changes, prevent incidents, and protect engineering time.
    Read the White Paper
- - Resource Type
  - AIOps Blog
  - Case Studies
  - E-books
  - Webinars & Events
  - All Resources
- - Resource Topic
  - Agentic ITOps
  - AIOps
  - Alert Intelligence
  - Analytics
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  - Incident Prevention
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  - Monitoring
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Platform
- - Agentic ITOps Platform
    
    The BigPanda agentic ITOps platform uses AI to automate IT detection, triage, and resolution, improving operational efficiency and reducing downtime and costs.
    Explore the Platform
Solutions
- - Transform ITSM with Agentic ITOps
    
    Learn how enterprises can empower incident management teams with AI assistance by integrating agentic AI into their incident management strategy.
    Get the e-book
- - Industries
  - Financial Services
  - Insurance
  - Managed Service Providers
  - Manufacturing
  - Retail
  - Airlines
  - All Industries
- - My role is
  - IT Operations
  - Incident Management
  - IT Service Management
  - Site Reliability Engineering
Pricing
Customers
Resources
- - Derisking IT Change Management with Agentic AI
    
    Discover how agentic AI transforms the IT change management process to predict high-risk changes, prevent incidents, and protect engineering time.
    Read the White Paper
- - Resource Type
  - AIOps Blog
  - Case Studies
  - E-books
  - Webinars & Events
  - All Resources
- - Resource Topic
  - Agentic ITOps
  - AIOps
  - Alert Intelligence
  - Analytics
  - Automation
  - Incident Management
  - Incident Prevention
  - Integration
  - ITOps
  - Monitoring
- - Customer Resources
  - Customer Support
  - Professional Services
  - BigPanda Education
Company
- - Careers
    
    We’re looking for talented, passionate, creative, and fun people to join our embarrassment of Pandas. (Yes, that’s really what a group of pandas is called!)
    Learn More
- - About Us
  - Our Story
  - Leadership
  - Investors
  - Partners
  - Values and Culture
  - Careers
- - Media and Recognition
  - Awards
  - Analysts Reports
  - Newsroom
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BigPanda Glossary

The Go-To Glossary for Understanding BigPanda’s AIOps Terms and Platform Language

Reserved words

Terms with an asterisk (*) in the title are reserved for system use and cannot be changed or redefined for custom enrichment.

A

Actionable incident Actioned Incident Activity Agentic AI Agentic ITOps Alert Alert quality Alert_updates* API Artificial intelligence

D

Deduplication

E

Event Event aggregation

F

Flapping

I

Incident Incident enrichment Incident_identifier*

L

Live dashboard

M

Machine learning Mean time between failures (MTBF) MTTx

N

Noise

P

Primary_property*

R

Raw event Resolved Root cause analysis Root cause changes

S

Secondary_property* Severity* Source* and Source_System* Status*

T

Tag Timestamp*

V

Virtualization

W

Widget

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