About the BigPanda AIOps Platform

Event Correlation and Automation

Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments. This results in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation.

Built from the ground-up for complex IT environments, BigPanda helps organizations prevent and resolve IT outages through its innovative AIOps event correlation and automation platform.

BigPanda turns IT noise into automated actions

BigPanda turns noise into automated actions

BigPanda platform capabilities

Event Correlation

Event Correlation

BigPanda aggregates, normalizes and enriches events collected from fragmented tools, and uses AI to correlate that data into actionable insights. IT Operations teams can detect incidents as they form, in real-time, before they escalate into outages.

Reduce IT noise

Root Cause Analysis Icon

Root Cause Analysis

BigPanda provides tools to quickly isolate an incident’s root cause. This includes visualizing incident progression, identifying changes to services and infrastructure that cause incidents, and surfacing probable root causes in the form of incident titles.

Understand root cause

Level 0 Automation

Level-0 Automation

BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. Connections to third-party runbook automation tools allow workflow automations to enable faster incident response.

Eliminate manual tasks

There is no future of IT Operations that does not include AIOps.”

Gartner 2021 Market Guide for AIOps Platforms

Gartner Report
Root cause analysis

Growing pains: the IT Ops maturity model

IT Ops teams constantly scale, creating moving parts evolving at different speeds. These gaps in maturity are often overlooked, but often exacerbate operational challenges the most.

Read the IT Pulse blog

Real Talk

Real talk: the 5 components of AIOps maturity

How can you be sure you’re ready to take on an AIOps project? In this webinar, Abbott Labs’ Jeremy Bragg and BigPanda’s Craig Ferrara will help you understand your AIOps maturity level.

Watch the AIOps maturity webinar

Prevent outages

How to prevent and resolve outages in modern IT

IT must move faster, do more with less, and ensure agility to support the growth of the business. This causes soaring IT noise, overburdened people and high MTTR. AIOps can help.

Read the Event Correlation and Automation ebook