Prevent and resolve IT outages
Event Correlation and Automation, powered by AIOps
Built from the ground-up for large scale and complex IT environments, BigPanda’s event correlation and automation platform helps organizations prevent and resolve IT outages through its innovative technology, implemented throughout the various components of the product.
Explore the different product capabilities to learn about their unique features and the advantages they offer IT operations teams who want to improve service availability and increase business velocity.
Prevent incidents from escalating into outages
BigPanda aggregates, normalizes and enriches data from across your fragmented tools for observability, monitoring, change and topology. It then uses AI and machine learning to correlate that data into actionable insight.
This helps IT Operations teams detect incidents as they form, in real-time, before they escalate into painful outages.
BigPanda also provides IT executives, Service Owners, and team managers with powerful analytics to track incident trends, KPIs and metrics to increase long-term operational efficiencies.
Root Cause Analysis
Enable rapid incident and outage resolution
BigPanda gives organizations the ability to quickly drill down and isolate the root cause of incidents and outages. This includes automatically identifying changes to infrastructure and applications that cause most outages and incidents today, as well as lower-level infrastructure problems.
Instead of wasting hours or days on bridge calls trying to find the root cause of outages, IT Operations teams can now identify root cause in minutes and take action quickly.
Automate manual tasks to speed up incident response
BigPanda streamlines the incident response lifecycle with automatic bi-directional ticketing, notifications and war room creation. BigPanda also connects to third-party runbook automation tools to run workflow automations that enable faster incident response and increase your team’s efficiency.
BigPanda gives IT Operations teams time back that was once spent on manual tasks, shaves critical seconds and minutes off the incident management lifecycle, and drives faster incident resolution.
Dive into the platform
IT Ops from Home Accelerator Program:
90 days of Big Panda for free, no obligation
Our IT Operations team transitioned to working from home while experiencing a surge of new business—the likes we only see during Christmas and Black Friday normally. BigPanda helps us with a unified view of our IT environment from one console.”
— Ben Narramore
Sony Playstation Network