Modern IT is Noisy, Complex and Fast Moving
Your organization is counting on your IT Ops, NOC and DevOps teams to delight customers 24×7 without incidents or outages. But overwhelming IT noise, thousands of changes and ever-shifting topologies mean that your teams are constantly fighting fires. There is tremendous risk to your business from headline-grabbing outages and vocal, unhappy users, not to mention the risk to your digital transformation initiatives. What can you do?
Open Box Machine Learning
Open Box Machine Learning from BigPanda is transparent, testable and controllable. This unique IT operations-friendly approach to machine learning builds trust with your IT Ops, NOC and DevOps teams, and helps them embrace and experience all of the benefits of AIOps and BigPanda.
LØ Autonomous Layer
LØ is the critical software layer inside the BigPanda platform that’s powered by our unique Open Box Machine Learning technology. LØ facilitates autonomous first response to IT incidents so your ops team can handle more incidents, faster. This leads to higher L1 resolution rates, decreased L2/L3 escalation rates, and lower MTTD, MTTA and MTTR.
Open Integration Hub
BigPanda’s Open Integration Hub is a critical element of the BigPanda platform. It gives you a broad set of connectors and APIs so you can ingest alerts from all of your monitoring tools, your change tools, and your topology tools. The Open Integration Hub also lets you share correlated incidents, along with their probable root cause, with users in your collaboration, ticketing and notification systems.
BigPanda’s Operations Console is the primary real-time visualization component inside the BigPanda platform. Simple and intuitive, it helps your IT Ops, NOC and DevOps teams accelerate real-time root cause analysis and makes historical root cause analysis easier. It also helps visualize real-time incident topologies, simplifies incident sharing with the right teams and tools, and much more.
BigPanda Unified Analytics is a purpose-built IT Ops reporting and analytics layer. Designed for IT operations managers and execs, you can use BigPanda Unified Analytics to track various IT Ops KPIs and metrics using both ad-hoc and custom reports. This helps you easily measure, improve and communicate your IT Ops metrics with other IT leaders and stakeholders.
Enterprise Cloud Platform
The BigPanda platform is powered by a secure, native cloud service that’s proven in production at some of the world’s largest enterprises. BigPanda can be deployed in just 8-12 weeks so you realize value quickly, without expensive services engagements. Once deployed, updates and upgrades are seamlessly delivered so your operations are never disrupted.