Our story

Why we founded BigPanda

As organizations take on transformation initiatives like moving to the cloud, modernizing applications or adopting new technologies and operating models, enterprise IT Ops, NOC, DevOps and SRE teams find themselves managing environments at unprecedented scale, complexity and velocity.

To keep up, organizations have been trying to automate IT Operations for years. But that automation has been based on rules and dependency models that were programmed by hand, leading to high costs, slow time to value, and inability to keep up with rapid change.

Our founders, Assaf and Elik, were both frustrated that IT Ops was still held captive by these rules-driven solutions and overly manual processes. But they knew that Machine learning could help. So they launched BigPanda.

Without BigPanda, IT Ops and DevOps teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments. This results in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation.

The idea, then and now, is simple. Use Machine Learning to scale up the ability of human beings to manage the tsunami of IT alerts and data coming out the data center, automate manual tasks that are currently draining productivity. The result? Helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps.

To keep their organizations running – and evolve from being a bottleneck of digital transformation into a business enabler and accelerator – IT Operations requires a new generation of machine learning-enabled automation across the entire IT incident lifecycle.

Fortune 500 enterprises such as Intel, Cisco, United, Nike, Marriott and Expedia rely on BigPanda to prevent outages, reduce costs, and give their teams time back for digital transformation. BigPanda helps organizations take a giant step towards Autonomous IT Operations by turning IT noise into insights and manual tasks into automated actions. BigPanda helps IT Operations teams deliver a superior level of digital service and application performance, and in the process, dramatically accelerate innovation.