Meet our customers
John HamiltonDirector Of Operations, Bungie
MAJOR AMERICAN AIRLINE
A single pane of glass
for IT Ops
A single pane of glass
for IT Ops
21 min.
critical response preventing P1 outage
FORTUNE 500 RETAILER
Improved ServiceNow
ticketing flow
Improved ServiceNow
ticketing flow
5 hours
saved per incident by auto-remediation
ONLINE STREAMING SERVICE
Rapid auto-remediation across a complex environment
Rapid auto-remediation across a complex environment
60%
reduction of Mean Time to Respond
“BigPanda empowers TIVIT to take a proactive approach to incidents. As a result, we’ve improved our collaboration and communication to be a much more effective IT organization.”
George Bem
CTO and director of innovation, TIVIT
Explore our collateral, webinars, videos and case studies
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Filter by solution
- All Resource Topics/Solutions
- AIOps
- Analytics | reporting
- Automation
- Event management | correlation
- Hybrid infrastructure
- Incident management
- Innovation | risk
- Integrations | migrations
- Machine learning
- Monitoring | observability
- Noise reduction
- Outages | downtime
- Roadmaps
- Root Cause Analysis
- Service reliability
- Triage
Listen to this on-demand webinar to hear what the experts are predicting for IT Ops in 2022 and beyond!
At RESOLVE ’21, Ben explained how his team became strategic to the business. Here’s a quick peek from the session.
At RESOLVE ’21, Tyson shared how his team unifies data across monitoring tools to respond to incidents faster. Here’s a...
At RESOLVE ’21, Sibito explained how his team uses automation to drive productivity. Here’s a quick peek from the session.
At RESOLVE ’21, Sean explained how IT teams were able to keep up with COVID-driven digital demand. Here’s a quick...
At RESOLVE ’21, Udo explained how his team uses AI and automation to increase IT Ops efficiencies. Here’s a quick...
At RESOLVE ’21, Didier discussed how the company delivered exceptional service by eliminating bottlenecks with automated processes. Here’s a quick...
At RESOLVE ’21, John shared how his team converts data into rich insights to anticipate every aspect of incident management....
At RESOLVE ’21, Jeremy explained how automation changed IT Ops ticketing processes to drive efficiency. Here’s a quick peek from...
At RESOLVE ’21, Kiran shared how his team uses AIOps-powered event correlation. Here’s a quick peek of the session.
With more than 11 observability, monitoring, change and alerting tools spread across multiple environments, tools were producing so many alerts,...
Find out why customers select BigPanda to empower IT Ops and prevents outages
Don’t just take our word for it
“The Level-0 IT Ops layer auto-remediates 40% of incidents, leveraging operators’ tribal knowledge to execute automated playbooks.”
Global IPTV Provider
“There hasn’t been any impact on productivity [from COVID-19]. Our teams were able to turn on a dime and make the shift from working in the office to working at home.”
Major Insurance Provider
