Meet our customers
John HamiltonDirector Of Operations, Bungie
MAJOR AMERICAN AIRLINE
A single pane of glass
for IT Ops
A single pane of glass
for IT Ops
21 min.
critical response preventing P1 outage
FORTUNE 500 RETAILER
Improved ServiceNow
ticketing flow
Improved ServiceNow
ticketing flow
5 hours
saved per incident by auto-remediation
ONLINE STREAMING SERVICE
Rapid auto-remediation across a complex environment
Rapid auto-remediation across a complex environment
60%
reduction of Mean Time to Respond
“BigPanda empowers TIVIT to take a proactive approach to incidents. As a result, we’ve improved our collaboration and communication to be a much more effective IT organization.”
George Bem
CTO and director of innovation, TIVIT
Explore our collateral, webinars, videos and case studies
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- All Resource Topics/Solutions
- AIOps
- Analytics | reporting
- Automation
- Event management | correlation
- Hybrid infrastructure
- Incident management
- Innovation | risk
- Integrations | migrations
- Machine learning
- Monitoring | observability
- Noise reduction
- Outages | downtime
- Roadmaps
- Root Cause Analysis
- Service reliability
- Triage
With more than 11 observability, monitoring, change and alerting tools spread across multiple environments, tools were producing so many alerts,...
Learn how mid-sized organizations are using BigPanda's SaaS-based platform to avoid IT outages as they scale. With Event Correlation and...
An internationally successful game developer and platform provider was having difficulty with noise and efficiency in their IT Ops environments...
The most successful brick and mortar retailers have reinvented themselves by adding AI-powered technology to their brick-and-mortar presences. One BigPanda...
Investment management firms are relied upon for their expertise, security, stability and capital growth. One such financial services provider was...
In the online gaming industry, player experience is everything. For this BigPanda customer, ease of use and reliability of the...
Many insurance companies stake their brand, their culture and their business on being stalwart, stable and utterly dependable. To execute...
To keep flight operations running, dozens of applications need to work in perfect concert. An outage of one minor background...
As the only streaming service to offer customers live channels plus an on-demand library, this provider experienced increased demand as...
One of BigPanda’s customers in the retail sector is responding to the changing industry landscape with technology-driven in-store experiences, including...
Autodesk requires an efficient strategy to handle innumerable alerts coming from multiple monitoring tools for infrastructure and application monitoring capabilities....
TiVo’s customers are the top cable service providers, broadcasters and advertisers around the world. TiVo is highly committed to delivering...
Find out why customers select BigPanda to empower IT Ops and prevents outages
Don’t just take our word for it
“The Level-0 IT Ops layer auto-remediates 40% of incidents, leveraging operators’ tribal knowledge to execute automated playbooks.”
Global IPTV Provider
“There hasn’t been any impact on productivity [from COVID-19]. Our teams were able to turn on a dime and make the shift from working in the office to working at home.”
Major Insurance Provider
So, what are you waiting for?
