Meet our customers



MAJOR AMERICAN AIRLINE
A single pane of glass
for IT Ops
A single pane of glass
for IT Ops
21 min.
critical response preventing P1 outage
FORTUNE 500 RETAILER
Improved ServiceNow
ticketing flow
Improved ServiceNow
ticketing flow
5 hours
saved per incident by auto-remediation
ONLINE STREAMING SERVICE
Rapid auto-remediation across a complex environment
Rapid auto-remediation across a complex environment
60%
reduction of Mean Time to Respond
“BigPanda empowers TIVIT to take a proactive approach to incidents. As a result, we’ve improved our collaboration and communication to be a much more effective IT organization.”
George Bem
CTO and director of innovation, TIVIT

Explore our collateral, webinars, videos and case studies
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Filter by solution
- All Resource Topics/Solutions
- AIOps
- Analytics | reporting
- Automation
- Event management | correlation
- Hybrid infrastructure
- Incident management
- Innovation | risk
- Integrations | migrations
- Machine learning
- Monitoring | observability
- Noise reduction
- Outages | downtime
- Roadmaps
- Root Cause Analysis
- Service reliability
- Triage

Find out why customers select BigPanda to empower IT Ops and prevents outages
Don’t just take our word for it
“The Level-0 IT Ops layer auto-remediates 40% of incidents, leveraging operators’ tribal knowledge to execute automated playbooks.”
Global IPTV Provider

“There hasn’t been any impact on productivity [from COVID-19]. Our teams were able to turn on a dime and make the shift from working in the office to working at home.”
Major Insurance Provider