This is the face of next-gen IT Ops.

BigPanda keeps businesses running with Event Correlation and Automation, powered by AIOps.

With BigPanda, IT Ops, NOC, DevOps and SRE teams prevent outages, lower operational costs and deliver extraordinary customer experiences.

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Your guide to a successful AIOps journey

In their 2021 Market Guide for AIOps Platforms, Gartner analysts say “There is no future of IT operations that does not include AIOps.”* This guide explains how to make sense of the cluttered vendor landscape, avoid unrealistic goals and build a pragmatic AIOps strategy.

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*Market Guide for AIOps Platforms – Published 6 April 2021 – ID G00735577, by Analysts Pankaj Prasad, Padraig Byrne, Josh Chessman

Announcing BigPanda’s Event Enrichment Engine

Cross-domain enrichment to turbocharge the effectiveness of AIOps-powered Event Correlation, Root Cause Analysis and Automation.

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Turn IT noise into insights and manual tasks into automated actions

Event Correlation

Prevent outages faster by correlating data from observability, monitoring, change and topology tools into a small number of actionable insights.

Turn noise into insights

Root Cause Analysis

Accelerate incident resolution by automatically identifying changes to infrastructure and applications that are the probable root cause of issues.

Understand root cause

Level-0 Automation

Automate manual aspects of incident response – such as ticketing, notification, war room creation and other workflows – for faster incident resolution.

Accelerate Incident Response

Correlate events and detect incidents in real time

Automate your incident response workflows

Meet the team at Expedia and find out how they modernized Operations on one of the world's fastest-moving IT stacks, and why they chose the BigPanda AIOps platform to help them with their mission.

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Support IT transformation initiatives

To remain agile and competitive, organizations must use technology to transform different aspects of their business. IT teams undertake these five transformation initiatives which trigger complexity and risk for IT Operations:

BigPanda was named one of Inc. Magazine’s 2021 Best Workplaces.

Reduce IT operational costs

Manage growing data volumes and IT incidents without having to grow headcount. Boost L1 resolution rates and reduce unnecessary escalations, so that scarce and costly experts can have time back to work on critical transformation initiatives.

Reduce OPEX

Increase performance and availability

Detect incidents early, before they escalate into outages that affect your critical services and impact your customers’ experience. Quickly uncover the root cause of incidents and get the right teams involved for rapid resolution.

Avoid outages

Increase business velocity

Reduce the time your team spends firefighting, so they can focus more on strategic transformation initiatives. Support growing workloads from new digital services, so you can innovate faster and without increasing operational risk.

Support digital transformation

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Find out how BigPanda helped Bungie, a leading game studio, eliminate their reliance on manual monitoring and reduce IT noise by 99% compression rate – turning 3000 noisy alerts into 35 actionable tickets.