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Autonomous Operations

Intelligent Automation for IT Incident Management

Success Stories

Why BigPanda?

BigPanda Autonomous Operations platform helps overwhelmed and understaffed IT Ops and NOC teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

Correlate IT Noise Into Insights

BigPanda Autonomous Operations platform intelligently correlates IT noise collected from your monitoring, change and other tools into a handful of insight-rich incidents. This lets your IT Ops, NOC and DevOps teams quickly detect and resolve customer-impacting problems, before they snowball into crippling outages.

Automate Incident Management

BigPanda Autonomous Operations platform intelligently automates responses to your IT incidents across the entire incident management lifecycle. This lets your IT Ops, NOC and DevOps teams handle more incidents than ever before, while simultaneously improving your key IT operations KPIs such as MTTx, SLAs and OpEx.

Unify Fragmented IT Operations

BigPanda Autonomous Operations platform unifies fragmented IT operations with an intuitive real-time operations console and purpose-built analytics dashboards. The real-time console unifies fragmented IT operations tools and workflows. The unified analytics dashboards help IT execs and service owners analyze, visualize and report on all key IT operations KPIs.

“We needed a platform that scales and allows for growth. We did not want the burden of infrastructure and maintenance costs.”

Kevin Johnson, VP Cloud & Application Operations, News Corp

“Now that we have BigPanda, we track and view correlated incident data from across our complex infrastructure, and do so in a unified, centralized fashion.”

Brian Kendall, VP of Service Assurance
The BigPanda dashboard on a laptop screen

BigPanda Benefits

  • Scale headcount efficiently
  • Drive process efficiencies
  • Increase productivity
  • Minimize outages
  • Improve SLA compliance
  • Delight customers
  • Forget 12-18 month projects
  • Easy to get into production
  • Easy to maintain

Resources

Webinars, eBooks, case studies, whitepapers, Gartner reports, and more –  our resource library has it all.

Dive in and learn how your IT Ops and NOC teams can successfully use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.