Incident intelligence and automation
BigPanda transforms the IT data tsunami into actionable intelligence and automation, enabling incident response teams to increase uptime, efficiency and velocity.
Why ITOps, NOC and SRE teams choose BigPanda
Cut costs by
Improve MTTR by
Slash IT noise by
Reduce escalations by
BigPanda use cases
Data Engineering
- Unify your observability data.
- Eliminate low-quality noise.
- Enrich with business context.
- Unlock the full value of your tools.
Incident Intelligence
- Detect incidents in real time.
- Triage quickly using business context.
- Investigate probable root cause.
- Eliminate tedious bridge calls
Workflow Automation
- Automate known response steps.
- Remediate incidents autonomously.
- Route incidents automatically.
- Reduce escalations and interruptions.
Unified Analytics
- Discover performance KPIs and trends.
- Identify recurring problems and causes.
- Measure and improve team productivity.
- Uncover and fix workflow bottlenecks.
What ITOps teams are saying about BigPanda
BigPanda empowers TIVIT to take a proactive approach to incidents. As a result, we’ve improved our collaboration and communication to be a much more effective IT organization.”
George Bem
CTO and Director of Innovation
I remember when I brought BigPanda into my NOC and explained that we were going to start automating things… It gave us the ability to do new, more exciting work from lower level engineering things and helping out with incident management to problem management.”
Ben Narramore
Director of Operations/Service Management
4,500 flights a day, millions of digital connections. United uses BigPanda for AIOps-enabled incident management.
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