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AI-powered ITOps

Automatically identify actionable alerts, proactively prevent incidents and ensure service availability.

Outcomes we create for our customers

Compress alerts by


Identify critical alerts in


Reduce ServiceNow tickets by


Save up to


per incident

Optimize IT

  • Streamline and automate ITOps activities and reduce costs
  • Harness AI to reduce escalations
  • Reduce downtime and mean time to resolve


  • Reduce IT alert noise by more than 95%
  • Use advanced AI/ML to detect issues before incidents form
  • Accelerate remediation and restore availability faster

ITOps using AI

  • Evolve from reactive to proactive operations
  • Uncover IT bottlenecks, optimize monitoring and ITSM workflows
  • Automate workflows for DevOps, SRE and Platform Engineering

Open and extensible

BigPanda’s Open Integration Hub brings together monitoring, change, topology, CMDB, service maps and trace information into a central hub to give you operational awareness of your IT systems.

Learn more

Data Engineering

Recognized by leading industry experts

Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report.

Gartner®️ recommends AIOps for enhancing end-to-end visibility and incident reduction, minimizing migration impact while improving reliability and resilience. 

Gartner®️ discusses GenAI’s impact on IT infrastructure and operations in their Predicts 2024 research.

Trusted by leading ITOps, NOC and SRE teams

“With BigPanda, we have reached an availability number of 99.8%, which is the best on record we have at IHG for our internal systems.”

– Alvin Smith, VP, Global I&O at InterContinental Hotels Group (IHG)

“BigPanda’s platform returned significant value within weeks and helps us take a significant step towards our strategic objective of establishing intelligent automation.”

– Jenny Kim, Global NOC Manager, Riot Games

“We’ve automated an average of 83% of alerts that come into BigPanda; now, the bulk of our alerts get resolved automatically or receive a ticket without our team having to manually investigate it.”

– Mark Peterson, IT Operations Supervisor at Cambia Health Solutions

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