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Autonomous Digital Operations

Intelligent Automation for IT Incident Management

Why BigPanda?

BigPanda offers the world’s first Autonomous Digital Operations Platform that intelligently automates IT incidents.  Powered by our unique Open Box Machine Learning technology, BigPanda helps your IT Ops team handle more incidents, respond more quickly, and dramatically improve on key metrics such as MTTD, MTTA and MTTR.

The intelligent automation your IT Ops team always wanted

Correlate

Intelligently correlate all your alerts

Automate

Intelligently automate your incident responses

Streamline

Intelligently streamline your workflows

Correlate

BigPanda’s Autonomous Digital Operations platform intelligently correlates alerts from all your monitoring, topology, change and other tools into a handful of context-rich incidents. This lets your ops teams quickly and easily focus on what matters the most to your customers and your business.

“We needed a platform that scales and allows for growth. We did not want the burden of infrastructure and maintenance costs.”
Kevin Johnson, VP Cloud & Application Operations, News Corp

Automate

BigPanda’s Autonomous Digital Operations platform intelligently automates responses to your IT incidents across their lifecycle. This lets your ops teams handle more incidents faster and more effectively than ever before.

“Instead of committing our resources to managing the chaos, Autonomous Digital Operations allows us to focus on managing the business.”
Robert Duran, Director of Information Security, Getty Images

Streamline

BigPanda’s Autonomous Digital Operations platform intelligently streamlines workflows across your Level 1, 2 and 3 team members, and across your ticketing, service desk and collaboration tools. This lets your ops team rapidly resolve incidents, before they affect your customers and your business.

BigPanda Benefits

Average Cost Reduction

40%
  • Scale headcount efficiently

  • Drive process efficiencies

  • Increase productivity

Average SLA Improvement

50%
  • Minimize outages

  • Improve SLA compliance

  • Delight customers

Average Weeks to Production

6
  • Enable Cloud Migration

  • Ensure seamless M&A integration

  • Accelerate Digital Transformation

GARTNER REPORT: DELIVER ARTIFICIAL INTELLIGENCE BUSINESS VALUE

eBOOK: AUTONOMOUS DIGITAL OPERATIONS

JOIN US AT GARTNER IOCS CONFERENCE DEC. 3-6