AI-powered ITOps
Automatically identify actionable alerts, proactively prevent incidents and ensure the highest service availability.
Outcomes we create for our customers
Compress alerts by
Identify critical alerts in
Reduce ServiceNow tickets by
Save up to
per incident
OptimizeIT
Spend
- Streamline and automate ITOps activities and reduce costs
- Harness AI to reduce escalations
- Reduce downtime and mean time to resolve
Improve
Availability
- Reduce IT alert noise by more than 95%
- Use advanced AI/ML to detect issues before incidents form
- Accelerate remediation and restore availability faster
Modernize
ITOps using AI
- Evolve from reactive to proactive operations
- Uncover IT bottlenecks, optimize monitoring and ITSM workflows
- Automate workflows for DevOps, SRE and Platform Engineering
Open and extensible
BigPanda’s Open Integration Hub brings together monitoring, change, topology, CMDB, service maps and trace information into a central hub to give you operational awareness of your IT systems.
Recognized by leading industry experts
Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report.
Gartner recommends AIOps for enhancing end-to-end visibility and incident reduction, minimizing migration impact while improving reliability and resilience.
“The best tool for data transformation into useful business insights.”
Trusted by leading ITOps, NOC and SRE teams
“With BigPanda, we have reached an availability number of 99.8%, which is the best on record we have at IHG for our internal systems.”
– Alvin Smith, VP, Global I&O at InterContinental Hotels Group (IHG)
“BigPanda’s platform returned significant value within weeks and helps us take a significant step towards our strategic objective of establishing intelligent automation.”
– Jenny Kim, Global NOC Manager, Riot Games
“We’ve automated an average of 83% of alerts that come into BigPanda; now, the bulk of our alerts get resolved automatically or receive a ticket without our team having to manually investigate it.”
– Mark Peterson, IT Operations Supervisor at Cambia Health Solutions
Explore more from BigPanda
Employment Verifications: voe@bigpanda.io | (650) 434-8011
Contact Info: info@bigpanda.io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065
