New Home -RCC2020-08-20T13:18:48+00:00

BigPanda Announces 14 New Integrations to
Provide Unified View of Monitoring, Change and Topology Data

BigPanda transforms how businesses prevent and resolve IT outages
COVID-19 and Business Continuity

Why BigPanda?

Overwhelming IT noise, thousands of changes and ever-shifting topologies — today’s fast-moving IT stacks are a nightmare for IT Ops, NOC, DevOps and SRE teams.

BigPanda accelerates the incident management process with event correlation, powered by AIOps. BigPanda captures and combines alerts with change and topology data from all your tools, then uses machine learning to spot problems and patterns that identify the root cause of performance issues or outages in real-time. The result: faster resolution, reliable applications and services, and better user experiences.

The BigPanda Advantage

Results in Just 8-12 Weeks

With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 – 12 weeks.

Transparency and Trust

BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control.

Works with your Tools

BigPanda works seamlessly with all of your existing tools – monitoring, change, topology, ticketing & collaboration.

Reduce IT noise by 95% or more

BigPanda aggregates, enriches and correlates alerts from your modern and legacy monitoring tools. Then, using Open Box Machine Learning, it reduces your IT noise by 95% or more, detects incidents and outages in real time, eliminates false positives, identifies probable root cause, and routes incidents to your IT Ops, NOC, and DevOps teams for immediate action. Read more on how its done.

Download Datasheet

What is BigPanda?

BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents & outages in fast-moving IT.

Re-imagine Root Cause Analysis

Changes are responsible for more than 85% of incidents and outages. IT Ops, NOC and DevOps teams in fast-moving IT environments see thousands of changes every day, and waste hours trying to identify the offending ones. BigPanda is the only AIOps solution that automatically analyzes the information collected from your CI/CD and change tools, and matches it to your monitoring alerts, to quickly identify root cause changes and enable immediate resolution. Watch this video to learn more.

Root Cause Analysis for Fast-Moving IT Stacks

Elik Eizenberg, CTO at BigPanda, delivers an in-depth view of how AIOps and Root Cause Changes are simplifying Root Cause Analysis
download whitepaper

Successfully adopt AIOps

AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. BigPanda — proven in production at some of the world’s largest, most complex and demanding enterprises — lets you successfully adopt AIOps in just 8 to 12 weeks, with minimal risk and disruption. Learn how here.

The Pragmatic Buyer’s Guide to AIOps Platforms

Thinking about adopting AIOps? Here's what you should be looking for
download whitepaper

“Now that we have BigPanda, we track and view correlated incident data from across our complex infrastructure, and do so in a unified, centralized fashion.”

Brian Kendall, VP of Service Assurance

“Autodesk has reduced incidents by 69% and significantly improved IT operational efficiency with the help of BigPanda”

Samy Senthivel, Sr.Digital Enterprise Monitoring Services Manager


Webinars, eBooks, case studies, whitepapers, Gartner reports, and more –  our resource library has it all.

Dive in and learn how your IT Ops, NOC and DevOps teams can successfully use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.

Resource Library

COVID-19 and Business Continuity

In the last three months, as so many companies have had to reinvent themselves entirely, BigPanda has maintained our focus on supporting the IT Ops heroes who are working tirelessly to keep their businesses running.

  • We are working 24/7 for you: we are committed to delivering our services across the globe without disruption
  • Our team is working safely and remotely: we moved every BigPanda employee into remote operations and while we stopped all travel, we created new engagement paths, including virtual events, ad-hoc conversations channels on Slack and frequent outreach from every member of our team.
  • We are here when you need us: Our CTO and Product teams are providing tips for remote operations and ways organizations can come out of this crisis stronger and more agile. A few examples:
    • Jason Walker, one of our Field CTO's and former head of the IT Ops Center at Blizzard Entertainment, published a piece that could help leaders manage through the crisis.
    • This IT Ops from Home page features a collection of tips, tools and offers for IT Ops teams who are looking for ways to improve event correlation or incident workflows while running operations remotely.
    • To accelerate remote operations, BigPanda is offering a 90-day free IT Ops from Home accelerator program to every organization who simply can’t afford downtime - especially organizations in Essential Critical Infrastructure or markets that have been severely affected by COVID-19.

We will continue to do everything we can to support you and your business and keep you up to date every step of the way. One of our customers recently shared a phrase about their company that resonates with us: “COVID did not define who we are. It revealed who we are.”

If you have any questions or concerns or have ideas on how we can help, please let your BigPanda team know. We are here to support you in these challenging times.