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Join IT veterans Valerie O’Connell, EMA Research Director, and Mohan Kompella, BigPanda’s VP of Product Marketing, to get the results from this research-based data, including the cost of outages, their frequency and duration, leading causes, and effective measures against them.
Sharing insights on how technology has shaped the restaurant industry and more.
In this webinar you’ll hear from Waste Management’s Udo Strick about how his company used automation, artificial intelligence (AI), and machine learning (ML) to conquer ITOps challenges.
Discover the true cost of an outage and strategies you can put in place to help prevent costly outages.
Download this white paper about high-quality alerts to learn how to classify and enrich your alerts to lead your team to success.
Rounding out our two-part Halloween special, Craig sits down with BigPanda NOC pros, Trey Roper and Jason Taylor as they get deep into some of their spooky NOC stories.
You will hear from our own Mohan Kompella, VP product marketing at BigPanda and Vinod Subramanian, chief data and product development officer at Syapse, a real-world evidence software company working with health systems and life science, about what works and doesn’t work in healthcare IT Ops.
We chat about changing landscape of healthcare due to the pandemic, as well as the relevance of data, AIOps, and technology in advancing healthcare across the world.
What’s the impact of employing technology and lean teams in obtaining a competitive advantage and ramping up speed to stay ahead of the competition in these modern times.
We discuss incident management isn’t just about what’s left after the incident but, most importantly, how it could’ve been prevented and how it could be dealt with in the shortest amount of time.
We discuss the key fundamentals of effectively automating IT workflows.
Listen in as we talk about what it’s really like to be living in tool sprawl – and the best ways to tackle it.
We emphasize the winning principle of small beginnings and gradual growth and shares valuable lessons learned.
Join BigPanda’s Adam Blau and Sean McDermott from Windward as they discuss key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps—and how it can help change the narrative around how IT Ops teams support organizational growth.
Evaluate your readiness by using this scorecard to see where you are in your automation maturity.
These white papers and video run down the major challenges of operating a modern NOC and how to solve them.
From the basics on root cause changes to how BigPanda’s solution works, these videos get you started on the road to AIOps.
If you’re not sure if AIOps is right for your organization, this checklist will walk you through helpful questions to set you on the right path.
Learn how BigPanda APIs are easy to use and empower your custom solutions and two-way integrations in this video.
Download our white paper to learn how automation and the incident management lifecycle intertwine to solve today’s IT Ops challenges
Download our white paper to learn the truth about today’s IT landscape and how AIOps is the hero waiting in the wings.
Download the Intellyx white paper to learn how AIOps platforms cut through IT noise to help eliminate and prevent outages.
Download our white paper to learn how the right reporting and analytics tools can help you overcome process visibility shortcomings in IT Ops.
Join Adam Blau and Shmeff Efroni from BigPanda, who will discuss BigPanda’s best practices to identify the impact of alert quality and noise reduction that translate into business value for IT Ops. You’ll learn about new analytical and self-service capabilities from BigPanda’s Unified Analytics to help you capture new insights from your IT Ops.
Download our white paper to learn the challenges and rewards of AIOps and automation for enterprises as illustrated by EMA’s expert research and analysis.
BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents and outages in fast-moving IT.
Gartner has published its 2022 Market Guide for AIOps Platforms—a must-read for any Infrastructure and Operations (I&O) team evaluating AIOps.
In this episode of “The Incubator podcast,” find out why monitoring and observability is killing IT Operations. Hosts Satbir Sran and Darren Boyd invite BigPanda’s Aaron Johnson (best known as “AJ”) to talk about why traditional tools disrupt engineering cycles, create hidden costs across the entire IT organization and lead to blind spots across interdependent […]
RESOLVE ‘22 sessions are now available on-demand. Learn how other IT Ops professionals are solving challenges that your are facing and take away valuable insights to share with your business.
In this on-demand webinar, explore the five most common automation mistakes ITOps teams make. Learn how to identify these mistakes and take an incremental, scalable approach.
In this on-demand webinar, Mohan Kompella and Ken Serembus discuss how customers like Marriott, eTrade and others have transformed their operations using BigPanda to take advantage of a contemporary approach to event management—powered by AIOps.
This 30-minute webinar dives deep into how to measure the impact of AIOps at your organization.
This guide to IT Ops maturity reveals how to assess and evaluate your readiness for AIOps.
Join BigPanda experts for this lively discussion to figure out if your tools are helping or hindering your IT Ops and how to do an analysis of your stack.
Gartner® Top Strategic Technology Trends for 2022 report will provide insight that will help you make the right decisions this year.
Watch this 30-minute webinar revealing maturity elements needed for a successful AIOps practice.
Listen to this on-demand webinar to hear what the experts are predicting for IT Ops in 2022 and beyond!
Companies will thrive or fail based on their technology investments today. Find out how IT leaders are supporting their organizations through automation and machine learning.
Unsure where IT Ops software vendors fit in the big picture? The VendorScape, created by BigPanda for the IT community, highlights the vendors most commonly used by IT operations teams.
BigPanda’s AIOps Event Correlation and Automation platform is helping the world’s most complex enterprises reduce alert noise, prevent future outages, and swiftly resolve ones that sneak through.
Join this webinar to learn how AIOps can be used to unify fragmented teams, tools, and environments and centralize your strategy.
At RESOLVE ’21, Ben explained how his team became strategic to the business. Here’s a quick peek from the session.
At RESOLVE ’21, Tyson shared how his team unifies data across monitoring tools to respond to incidents faster. Here’s a quick peek from the session.
At RESOLVE ’21, Sibito explained how his team uses automation to drive productivity. Here’s a quick peek from the session.
At RESOLVE ’21, Sean explained how IT teams were able to keep up with COVID-driven digital demand. Here’s a quick peek of the session.
At RESOLVE ’21, Udo explained how his team uses AI and automation to increase IT Ops efficiencies. Here’s a quick peek of the session.
At RESOLVE ’21, Didier discussed how the company delivered exceptional service by eliminating bottlenecks with automated processes. Here’s a quick peek of the session.
At RESOLVE ’21, John shared how his team converts data into rich insights to anticipate every aspect of incident management. Here’s a quick peek from the session.
At RESOLVE ’21, Jeremy explained how automation changed IT Ops ticketing processes to drive efficiency. Here’s a quick peek from the session.
At RESOLVE ’21, Kiran shared how his team uses AIOps-powered event correlation. Here’s a quick peek of the session.
A simple list of questions to help guide you through the AIOps landscape and choose the right platform to address your organization’s needs.
Listen to this on-demand webinar for original research on how and why businesses are looking to AIOps to stay competitive and how AIOps is enabling rapid deployment of transformational technologies
With more than 11 observability, monitoring, change and alerting tools spread across multiple environments, tools were producing so many alerts, in a staggering array of formats that incident and outage mitigation became a major challenge.
Looking to automate your IT operations? Watch this on-demand webinar to learn how to evaluate AIOps solutions and find the right one for your teams.
Learn how mid-sized organizations are using BigPanda's SaaS-based platform to avoid IT outages as they scale. With Event Correlation and Automation, organizations are controlling operating costs while assuring service reliability.
With Unified Analytics from BigPanda, you can create new and highly interactive IT Ops dashboards from complex IT Ops data to gain new insights from KPIs that deliver business value.
Download our white paper to learn how the right reporting and analytics tools can help you overcome process visibility shortcomings in IT Ops.
Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR.
Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents.
Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success
Can we reach the promised land of tool rationalization, or is this a never-ending struggle? The answer might surprise you.
Sub-optimal IT operations cost much more than meets the eye, as poorly performing services have many more implications than just revenue loss. Learn why real-life IT Ops tax is akin to death by a thousand cuts.
With so many IT vendors claiming they provide AIOps platforms, how do you understand the differences between them, and decide which flavor of AIOPs to choose for your organization?
Find out how IT Ops is following in the footsteps of the modern cockpit and why that should matter to anyone looking to adopt AIOps.
Many AIOps initiatives experience difficulties due to unrealistic expectations and lack of clear strategy. What is the reality beyond the AI hype? success?
The difference between domain-centric and domain-agnostic AIOPs – and why Gartner believes there is no future for IT Operations without AIOps.
To do IT Ops well, you have to be good at multiple things. Monitoring, incident management and awareness all play a role, but are some areas maturing faster than others?
Resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.
Watch this on-demand webinar and learn how BigPanda helps solve three challenges that midsize enterprises face with scaling IT operations without adding more complexity or cost.
An internationally successful game developer and platform provider was having difficulty with noise and efficiency in their IT Ops environments and processes. This company knows its data better than most, and it understands the finer points of correlation to make best use of that data.
The most successful brick and mortar retailers have reinvented themselves by adding AI-powered technology to their brick-and-mortar presences. One BigPanda customer is a stellar example, boasting double-digit growth in e-commerce sales and leading-edge customer experiences based on virtual and augmented reality.
Investment management firms are relied upon for their expertise, security, stability and capital growth. One such financial services provider was struggling with downtime, poor customer experience, and financial penalties from missed SLAs and regulatory fines due to their Moogsoft IT operations tool. The firm ended up replacing its legacy solution with BigPanda to resolve those issues and modernize their incident management, powered by AIOps.
In the online gaming industry, player experience is everything. For this BigPanda customer, ease of use and reliability of the gaming experience dictates organizational priorities. In order to improve player experience, they are continually enhancing their tools, techniques and processes.
Many insurance companies stake their brand, their culture and their business on being stalwart, stable and utterly dependable. To execute that vision at a systems level, one such company needed to step up visibility, increase automation and break down operational silos in their IT environment.
To keep flight operations running, dozens of applications need to work in perfect concert. An outage of one minor background service can ground planes and lead to losses that easily reach millions of dollars in lost revenue and customer service nightmares.
As the only streaming service to offer customers live channels plus an on-demand library, this provider experienced increased demand as more people became “cord-cutters,” and canceled their cable TV. To succeed in this market, providers must be able to deliver their content flawlessly, whether its live or on-demand.
One of BigPanda’s customers in the retail sector is responding to the changing industry landscape with technology-driven in-store experiences, including mobile point of sale (mPoS) kiosks. In order to maximize uptime and drive adoption, they knew they had to overcome challenges with manual workflows and lack of visibility into their systems.
Watch this webinar to see why the right approach to event enrichment can help teams detect incidents in real-time as they form, surface probable root cause and kick off automatic workflows that reduce the manual toil with incident triage.
Autodesk requires an efficient strategy to handle innumerable alerts coming from multiple monitoring tools for infrastructure and application monitoring capabilities. However, for the Operations team at Autodesk, working on relevant issues was a huge challenge.
With ever expanding infrastructure and constant change and innovation, the only way to ensure availability and performance is to leverage best-of-breed monitoring and management tools and an AIOps event correlations and automation hub.
GigaOm evaluated and positioned 13 vendors within the GigaOm Radar diagram, indicating the relative strengths and focus of each.
Have you thought about automating, but you’re not sure if it is the right time or if it will be too expensive? If so, you are not alone. Udo Strick, Lead Enterprise Systems Manager for Waste Management shares the path they took to automate – including before and after KPIs.
Given the complexity of today’s IT environments and the cost of downtime, many organizations have begun looking to AIOps to provide a solution. In response, many solution providers have incorporated the term “AIOps” into their tools and offerings, regardless of the underlying technology and presence or effectiveness of their Artificial Intelligence and Machine Learning capabilities.
Drive stronger event correlation, faster root cause analysis and effective incident response automation.
RESOLVE ‘21 is the only free virtual conference designed exclusively for IT Ops, NOC, DevOps and SRE professionals who are creating the next-gen operations environment with AIOps, machine learning, automation and world-class incident management. Now available on-demand, 14 incredible lessons to choose from.
IT manager positions are ranked as the #2 most stressful jobs, behind only physicians. Why the sudden increase in stress? Who else can support rapid transformation to everything-digital, while keeping an eye on service uptime? To help our IT heroes de-stress a bit, we put together the first BigPanda coloring book – 17 fun Pandas, […]
Join us for a 30-minute virtual panel discussion and hear directly from your peers who lead complex environments. They will discuss how they have improved their incident response process, despite the challenge of teams that may not share the same sense of urgency. They will provide helpful strategies on how they lead their teams – […]
Watch experts from INOC and BigPanda for a fun and informative webinar where they will share five interesting updates on the AIOps market and challenge attendees to a trivia game that will leave you questioning everything you think you know about domain-agnostic AIOps.
It is no secret that COVID-19 changed IT. Digital experiences are a must have. Hybrid and multicloud environments are the norm. Data analytics, AI/ML and IoT are more prevalent as organizations realize the benefits to their organization.
Is there a better way? This 45-minute on-demand webinar will show you how to automatically incorporate the data required to triage your incidents with speed and conviction.
The Spotlight Paper, “Event Correlation and Automation – The Valuable Heart of AIOps” examines the role of automation, Artificial Intelligence (AI) and Machine Learning (ML) in today’s IT organization.
Discover why Fortune 1000 companies trust BigPanda to help their IT Ops teams significantly improve their Event Correlation and Automation.
BigPanda provides a streamlined process to seamlessly move from Netcool to an event correlation solution designed with transparent, powerful Open Box Machine Learning instead of just aggregation, connecting the dots across monitoring and management systems to reveal patterns and insights.
Netcool/Omnibus customers are faced with the challenge of trying to support dynamic, cloud based environments using a rules-based solution that was built in the 1990’s for legacy infrastructures. That’s why BigPanda created a five-step go-live process called “PANDA Rollout” designed to help large, complex enterprises go-live with BigPanda in under 12 weeks.
Do you know how much a minute of downtime costs your organization? If you don’t, you’re not alone. We know that as an IT leader, you have a mandate to reduce costs, increase performance and availability and perhaps most important, drive the strategy for future scalability of your company’s tools and infrastructure.
Prior to the COVID pandemic, organizations knew that digital transformation had to be part of their growth strategy. However, each sector and organization created their own timeline for when such initiatives would be undertaken. What we have learned from the COVID-driven economy is that there is no time for delay. Organizations have to digitally transform […]
Like no other year, 2020 has presented challenges and opportunities to IT operations teams in every industry. How do they balance between containing risk and biasing towards action?
2020 was a tumultuous year for everyone, including IT Operations. In this panel discussion, IT Ops pros from NTT Data, WEC Energy Group, Machinify and Blackrock 3 Partners provide insights on what IT Operations will look like in 2021 and how it will continue to evolve.
Join BigPanda’s VP of Product Marketing, Mohan Kompella and Jason Walker, Field CTO for a 30-minute interactive discussion on the hindrances that Fortune 1000 and Global 5000 enterprises currently face with monolithic IT operations suites
Incident communications and your customers, executives and internal stakeholders
IDG conducted a survey on how IT Ops teams have been impacted since the start of the pandemic.
TIVIT delivers the cutting-edge technology services and environments that make its clients’ businesses possible. The company’s success reveals an unrelenting customer focus, which recently led its IT organization to reassess how it manages and handles incidents.
BigPanda’s Level-0 Automation turns manual tasks into automated workflows to accelerate incident response.
How Expedia modernized operations on one of the world’s fastest-moving IT stacks.
Ryan Taylor, Director of Production Operations at Hulu, explains how his team harnessed data and automation to achieve operational excellence.
The cost of downtime is higher than ever, amplifying pressure on IT Ops, NOCs, and DevOps to minimize outages. Meanwhile, it keeps getting harder to maintain system reliability. Augmenting IT Operations with artificial intelligence (AIOPs) can help relieve this pressure and enhance reliability by helping IT teams keep ahead of shifting, multilayered challenges. This CIO […]
In the second installment of this four-part series on Who’s who in IT Incident management, Rob Schnepp, former Incident Commander from the United States Fire Service and Paul Jacques, Incident Commander for Dell, will examine what it takes to be an effective Incident Commander.
IT Ops teams are more like data scientists today. They spend an inordinate amount of time sifting through events and creating manual processes to mash up dozens (if not more) types of data to create a big picture view of what’s happening across their IT environment.
In this CTO Perspective, hear from BigPanda’s CTO Elik Eizenberg about the role of ITSM and ITIL in today’s hybrid cloud environments.
In this CTO Perspective, BigPanda’s CTO Elik Eizenberg will explain why changes in software and infrastructure make service availability and reliability so difficult.
Bungie relies on BigPanda to help support seamless IT operations that ensure availability and reliability of its iconic game universes. Learn how.
An online Slack forum for BigPanda customers Please join the customer-only Slack channel, a real-time forum for dialog about any IT topics you want to bring up. Again, this is a forum for IT Ops professionals to communicate with each other and BigPanda does not participate or share content unless you specifically direct a question […]
Changes are responsible for more than 85% of incidents and outages. Find out how BigPanda integrates and analyzes information from your CI/CD and change tools to quickly identify the root cause changes.
BigPanda enables IT Operations to intelligently automate incident management and keep up with complex demands of digital transformation.
Resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.
TiVo's CIO, explains how BigPanda powers TiVo's ‘Ultimate Entertainment Experience’ by solving their their complex IT Ops challenges, reducing their IT Noise by 94% and being a true partner on their road to Autonomous Ops.
Mohan Kompella and industry analyst, Charlie Araujo, talk about what to look for in machine learning and AI-driven IT Ops tools.
IT Operations teams have no room for error. Find out how machine learning can help.
Learn how BigPanda provides explainable Open Box Machine Learning that is customizable and maintained without needing data scientists.
One of the largest fixed wireless service providers in the U.S., Rise Broadband was experiencing significant expansion as a result of multiple acquisitions, and its IT Operations were seeing rapid growth as a result.
One of the world’s largest Media companies has been making aggressive technology investments to stay competitive in a world where viewers demand access to content anytime, anywhere and on any device.
A successful online video game developer, publisher and eSports tournament organizer has grown rapidly to have a global presence and tens of millions of players. As the company grew its operations and customer base, meeting player expectations became an increasingly difficult challenge.
Through its high-value applications and quality services, this software vendor had achieved consistently high customer satisfaction rankings and customer retention. To sustain this level of excellence, it’s critical that the company’s IT operations team continues to meet or exceed service level agreements.
One of the world’s largest semiconductor companies had undertaken an extensive number of digital transformation initiatives, and its IT Operations...
Find out how BigPanda's algorithmic correlation capability can be used to find underlying IT Ops issues faster and gain actionable insights.
Listen to BigPanda CEO Assaf Resnick reveal and discuss the results of State of Monitoring 2016.
Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.BigPanda’s 2016 State of […]
BigPanda’s Dan Turchin discusses how Gap and Autodesk minimized downtime by integrating BigPanda with ServiceNow.
BigPanda’s Dan Turchin chats to a panel of experts.
For a bunch of data nerds, we’re glad to say that we can officially sit at the cool kids’ table. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance. BigPanda was named in Gartner’s latest report, “Cool Vendors in Availability and Performance 2016”, […]
Automate your ticketing in a few easy steps. Download the data sheet to learn more. Streamline IT Operations in ServiceNow
How alert correlation helps Dev and Ops work better together This post was recently published as a guest blog by our friends at Jira Service Desk. You can find the original post here. We all need to move fast in order to stay competitive. But the faster things move, the faster things break. While many […]
BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve You’ve solved your noisy alert problem with BigPanda. Now solve your noisy ChatOps problem with BigPanda and HipChat, thanks to HipChat’s new integrations platform, HipChat Connect. If every incident update were to push a new message, your Ops chatrooms would quickly become more […]
Join BigPanda’s Dan Turchin and ServiceNow’s Patrick DeMartine to learn how to automate Event Management to suppress noisy alerts by integrating the two. Only getting notified when critical issues require action keeps your Ops teams focused on fixing the right problems faster. The integration takes minutes without code and the results are significant: up to […]
Videos
Tips for running a successful NOC
These white papers and video run down the major challenges of operating a modern NOC and how to solve them.
AIOps 101
From the basics on root cause changes to how BigPanda’s solution works, these videos get you started on the road to AIOps.
Take self-service to the next level
Learn how BigPanda APIs are easy to use and empower your custom solutions and two-way integrations in this video.
Podcasts
Sharing insights on how technology has shaped the restaurant industry and more.
Rounding out our two-part Halloween special, Craig sits down with BigPanda NOC pros, Trey Roper and Jason Taylor as they...
Check out part 1 of our two-part Halloween podcast special!
Webinars
Join IT veterans Valerie O’Connell, EMA Research Director, and Mohan Kompella, BigPanda’s VP of Product Marketing, to get the results...
In this webinar you’ll hear from Waste Management’s Udo Strick about how his company used automation, artificial intelligence (AI), and...
You will hear from our own Mohan Kompella, VP product marketing at BigPanda and Vinod Subramanian, chief data and product...
Collateral
Discover the true cost of an outage and strategies you can put in place to help prevent costly outages.
Download this white paper about high-quality alerts to learn how to classify and enrich your alerts to lead your team...
Evaluate your readiness by using this scorecard to see where you are in your automation maturity.
Case studies
From TiVo to News Corp to Autodesk, these case studies show the real-life results of using AIOps from BigPanda.
Quotes from our customers recently heard at our Pandapalooza conference
With more than 11 observability, monitoring, change and alerting tools spread across multiple environments, tools were producing so many alerts,...
BigPanda University
Evaluate your readiness by using this scorecard to see where you are in your automation maturity.
These white papers and video run down the major challenges of operating a modern NOC and how to solve them.
From TiVo to News Corp to Autodesk, these case studies show the real-life results of using AIOps from BigPanda.
Research Reports
Download our white paper to learn the challenges and rewards of AIOps and automation for enterprises as illustrated by EMA’s...
Gartner has published its 2022 Market Guide for AIOps Platforms—a must-read for any Infrastructure and Operations (I&O) team evaluating AIOps.
Gartner® Top Strategic Technology Trends for 2022 report will provide insight that will help you make the right decisions this...
IT Pulse Magazine
Modern IT Ops environments have many moving parts that need to work together well, yet are evolving at different rates....
Well, not all of them do. In fact, when structured and executed properly, many of them succeed exceedingly well. Here are...
If you’re researching AIOps or about to embark on an AIOps project, now is the perfect time to learn about...
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