Event

An event is a point in time that represents the state of a service, application or infrastructure component. The state can be from a specific component of a service, application or infrastructure. Monitoring tools can generate events when potential problems are detected in your infrastructure.

Events can be ingested as two unique types:

Monitoring Events

  • Webhook Calls
  • Emails
  • SNMP Traps

Change Events

  • Service Changes
  • Deploys
  • Builds

Over time status updates and repeat events may occur from the same system issue. In BigPanda, raw event data is merged into a singular alert so that you can visualize the life cycle of a detected issue over time.

For example, a CPU load alert may start with a warning event, then increase in severity with a critical event, and finally get resolved with a resolution event. All three of these events will be merged into a single alert. Common events that are sent to BigPanda include: “CPU > 95% for more than 5 minutes” and “Port X on Router ABC down”

BigPanda correlates related alerts into incidents for visibility into high-level, actionable incidents.

⁨Alert terminology

Some monitoring tools refer to ‘events’ as ‘alarms’ or ‘alerts.’ In BigPanda documentation ‘alert’ is always used to refer to the complete lifecycle of an event.