Those of us lucky enough to have attended the August MonitoringScape meetup at BigPanda with Adrian Cockroft enjoyed the master of performance tuning as he waxed philosophical about why monitoring isn’t a solved problem after twenty plus years honing our craft. Spoiler-alert: it’s difficult to solve a problem that keeps changing.

Velocity NYC kicks off this week – and our team is in the Big Apple to conduct demos, answer all your burning questions, and yes, hand out some of our cute panda swag. If past events are anything to go by, our adorable panda tees have proven to be quite a hit, so be sure to stop by booth 501 bright and early to get yours! While you’re there, say hello to the friendly panda crew – and check out all the latest and greatest from our powerful alert correlation platform, including:

Over the past couple of months, the BigPanda product team has been hard at work enhancing key tools to help you better manage your incidents. Here are a few of the recent updates designed to help you best leverage BigPanda to fit your needs:

Wondering what the BigPanda product team has been up to lately? In our new regular blog series, we’ll provide you with everything you need to know about new product features, upgrades, integrations, and more! Here are a few of the latest additions you may not have discovered yet:

BigPanda is proud to announce the launch our of newest feature: Unified Search. We know what you might be thinking: “What makes Unified Search so special?”  Well BigPanda’s latest offering is so much more than a standard search function.

Life just got a whole lot simpler. BigPanda is pleased to announce the launch of our upgraded  BigPanda FAQs. The new location, look, and feel of the site make it easier than ever to access the information you need to be successful with BigPanda. Here are a few benefits of the upgrade:

Decompressing from an exhausting, inspirational few days at Knowledge16, the annual ServiceNow event...

From humble beginnings (my first Knowledge was a few hundred attendees in a tent in San Diego), Knowledge has become a global tour de force. This year, Mandalay Bay could barely contain more than 11,000 customers and partners (and the expo hall could barely contain more than 100 decibels of the tech equivalent of Queensryche). Getting into the keynote felt like rush hour on the subway in midtown Manhattan. 

Ask yourself these questions to find the right fit in an alert correlation platform.

To maintain operational visibility in modern IT environments, companies are abandoning monolithic monitoring solutions from legacy vendors in favor of a modern set of “best of breed” monitoring tools. Today’s average IT monitoring stack consists of about 6-8 tools, including at least one from each of the following categories: systems monitoring, end user monitoring, application performance monitoring (APM), error detection, log analytics, chat, and ticketing. When service disruptions occur, operations engineers face a flood of alerts across different layers of the IT stack, with no fast way to figure out what’s really going on. Customers are left stranded, while IT professionals struggle to detect, triage and remediate urgent issues. Downtime abounds which negatively impacts revenue, performance, and brand loyalty.