Open Integration Hub2019-10-28T07:06:18+00:00

Open Integration Hub

Bringing Your Monitoring, Change, Topology, Ticketing and Collaboration Tools Together

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Disjointed Tools, Siloed Information, Fragmented Workflows

Over the years, you and your team have invested in a variety of tools to manage your infrastructure and applications. Today, these tools contain your IT alerts and incidents, change data, contextual data and workflows, and your topology data. But it’s all siloed and fragmented. So your IT Ops, NOC and DevOps team waste time going from tool to tool and console to console to gather everything they needs to detect incidents and outages, investigate their root cause, and resolve them.

BigPanda’s Response

Monitoring, Change and Topology Data In One Place

BigPanda’s Open Integration Hub offers the broadest set of ready-to-use connectors so you can bring all your monitoring, change and topology data into one place, for unified intelligence that is more valuable than the sum of its parts.

Open, Self-Service APIs

The Open Integration Hub provides easy-to-use, self-service REST APIs so you can build connectors for your homegrown, custom and other tools in as little as a day!

Deep, Contextual Enrichment

The Open Integration Hub makes it easy to enrich your monitoring alerts with deep contextual information extracted from your change and topology feeds. This surfaces probable root cause including root cause changes, and helps your teams detect and resolve incidents faster than ever before.

Enterprise Ticketing, Service Desk Integrations

The Open Integration Hub provides powerful bi-directional integration for enterprise ticketing, service desk and collaboration tools so you can easily share BigPanda incidents with users in their ticketing, service desk and collaboration tools of choice.

Robust SNMP Support

The Open Integration Hub supports SNMP v1, v2 and v2c, and gives you the ability to customize SNMP payloads, so you can easily gather real-time alerts from hundreds of EMS/NMS systems, tools and devices.

“Instead of committing our resources to managing the chaos, Autonomous Operations allows us to focus on managing the business.” Robert Duran, Senior Director of Information Security at Getty Images

Benefits