Service Reliability with IT Ops from Home
Managing IT Operations in Times of Crisis
As reliance on online services increases, IT Ops teams have become more important than ever as they remotely manage incidents 24/7, across all applications, systems and networks.
Jason Walker, former head of the GNOC at Blizzard Entertainment, explains how CIOs and their IT Operations teams can adapt to the immediate and long-term challenges this crisis is creating, evolve their organizations to survive in the short-term and be well-positioned for success in the long-term.
The BigPanda Advantage for IT Ops from Home
Our customers shared the three most critical BigPanda capabilities that have enabled their transition to remote operations
Open Integration Hub
A Tale of Two ITOps Teams
On-demand webinar featuring Nancy Gohring, Senior Analyst, 451 Research & Mohan Kompella, VP of Product Marketing, BigPanda
Meet two IT teams. One lives in constant fear that somewhere, someone will change something seemingly benign and trigger the dreaded P1 incident. They spend entirely too many hours of their lives on calls between 15 different teams trying to figure out what caused the outage, while the clock ticks, MTTR rates skyrocket and customer satisfaction plummets. The other decided to take a phased approach to IT Ops modernization.
7 Ways to Empower your Teams and Business
This infographic provides simple reminders about how to help teams stay engaged, positive and productive during a crisis.
Tips for Modern NOCs
These primers provide educational content, including how-to videos, about three common IT Ops challenges
IT Ops from Home Accelerator Program
BigPanda is Ready to Help