Actionable alerts at your fingertips

Distill millions of events into contextualized, actionable, and high-quality intelligent alerts with Alert Intelligence from BigPanda.

Turn down the volume on event noise

Most IT teams have over 20 observability and monitoring tools, overwhelming ITOps, DevOps, and SRE teams with alerts. BigPanda distills event data so teams can act quickly.

Monitor integrations

Instantly ingest events from across your monitoring and observability stack through a REST API, email alert, or SNMP trap, with most integrations being self-service.

Filter and normalize events

Automatically suppress non-actionable events. Incorporate data from multiple monitoring tools into a single, consistent format.

Dedupe and aggregate events

Parse incoming events intelligently to discard or merge duplicates and updates. When a monitored resource changes state, BigPanda generates a new event and presents it in a single timeline.

Enrich alerts with context

Annotate alerts with context tags extracted from payload data or topology sources. Leverage key detail from your CMDB or service maps.

High-quality intelligent alerts in one place

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Reduce alert noise by 90% or more

“BigPanda Alert Intelligence has given us new visibility and far more tangible data. Ultimately, we were able to reduce email alerts by more than 90%.”

Increase value of monitoring tools

“For us, an alert is not actionable unless it comes into BigPanda, is enriched, and is potentially correlated with the other alerts in the system.”

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Eliminate silos to enhance alert management

“Without Alert Intelligence teams waste valuable time logging into many different programs. BigPanda streamlines this process so that user can identify, troubleshoot, and solve issues faster.”

Jon Brown

Senior Analyst at ESG – IT Operations, IT Service Management, FinOps, Sustainability in IT

FAQ

How does Alert Intelligence increase the value of monitoring tools?

BigPanda Alert Intelligence helps you easily assess the impact of alerts by normalizing and enriching them with context such as location, host, or affected service data to increase their quality. This improved alert management allows you to visualize the value provided by all your monitoring tools and adopt a more mature observability strategy.

How does Alert Intelligence reduce noise in IT operations?
BigPanda Alert Intelligence filters out false positives and benign events and deduplicates recurring or cross-platform repetitions of events. By identifying high-quality alerts, ITOps teams are able to focus on critical events that are at the root cause of incidents and outages.
What types of alerts does BigPanda support?

BigPanda offers a library of out-of-the-box integrations to popular monitoring and observability tools and allows you to configure, test, and deploy standard inbound integrations on your own. Collect alerts from tens of thousands of IT systems and devices for better alert management. Ingest events sent via API or email within an intuitive, easy-to-use UI. Build advanced integrations for custom solutions using the Open Integration Manager, Email Parser, or BigPanda API Reference.