BigPanda Education

Explore self-paced learning resources, engaging events, and top-notch tools to improve your skills. Plus, discover training and certification paths to advance your career.

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BigPanda University users

Learn about BigPanda

BigPanda Operator

Elevate your proficiency in BigPanda console administration through this comprehensive certification…

BigPanda Product Owner

This comprehensive course provides deep insights into configuring and managing the BigPanda platform for…

Alert Intelligence fundamentals

Master the art of high-quality alert management with the BigPanda Alert Intelligence course. Learn to…

Getting started with Incident Intelligence

Discover the art of efficient incident response with the BigPanda Incident Intelligence course. Correlate alerts…

Mastering Unified Analytics

Unleash the potential of Unified Analytics to enhance your organization’s performance…

AIOps foundations

Embarking on our journey, we’ll unravel the true essence of AIOps. Navigate through the intricacies comprising…

Working from BigPanda

You will experience how BigPanda’s AIOps Event Correlation and Automation platform helps you…

Setting up BigPanda

Acknowledging the intricacies of modern IT environments, our course is meticulously crafted to steer you…

BigPanda for Jira integration

Delve into our pre-recorded webinar, where we unveil the dynamic fusion of BigPanda and Jira integration. Learn…

Incident tags and automatic incident triage

Step into the world of Automated Incident Triage in this on-demand webinar. Discover the tangible…

BigPanda AppDynamics integration 2.0

Uncover the profound impact of this integration on operational intelligence in this recorded webinar. Witness the…

BigPanda Self Service: Open integration manager and email parser

Explore the efficiency of BigPanda’s self service configuration tools: Open Integration Manager and Email…


Live training

BPU 201: BigPanda Operator Certification

Enhance your expertise in discovering, triaging, investigating, and resolving IT incidents using the BigPanda platform with the help of a live instructor.

Empower, immerse, certify bullet points

Join our customer community

Become a part of the BigPanda community, connect with IT professionals, gain invaluable insights, and contribute to the network that’s driving innovation in the industry. Be sure to use your company email address.

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Release notes

Stay up to date on new functionality and system improvements in BigPanda.

Release notes example
Interactive API builder example

Interactive API builder

Integrate with external tools and manage incidents and BigPanda elements in bulk with interactive API reference.


I can’t access my BigPanda University account, what should I do?

You can use the “Forgot password” link, but sometimes corporate spam filters will stop those coming into your inbox. If that’s the case, send us a ticket via email at

Why haven't I received the confirmation email for my BigPanda University account?

Sometimes corporate spam filters will block these emails coming through. We recommend asking your IT team to whitelist emails coming from BigPanda, but in the meantime, email us and we’ll get your account confirmed.

What is BigPanda Community?

The BigPanda Community is an online platform designed to help users of BigPanda (and those who are interested in learning more about it) to share their knowledge, discuss best practices, troubleshoot problems, and exchange ideas. You can connect with other users and experienced members of the BigPanda team to get the most out of this tool.

Who can join the Community?

Join our Community for free to contribute and access more content. Or browse anonymously.

Where can I find information about new features?

Check out the BigPanda Release Notes to stay up to date on the latest features!

I’m new to BigPanda, where should I start?

Our Get Started and Get Help pages have resources to help you get up and running fast.

Need help with something?

Contact BigPanda University at

Contact BigPanda Community at

Use the Support Portal to submit a ticket for the Docs team