Incident management

AIOps can dramatically improve productivity, job satisfaction, and service quality from your ITOps teams. In this article we touch on  high-value AIOps use cases and examples. Read more.

The success of CI/CD depends on collaboration between IT Operations managers, DevOps engineers, and other stakeholders. Learn why CI/CD is important and why.

In this webinar you’ll hear from Waste Management’s Udo Strick about how his company used automation, artificial intelligence (AI), and machine learning (ML) to conquer ITOps challenges.

What’s the impact of employing technology and lean teams in obtaining a competitive advantage and ramping up speed to stay ahead of the competition in these modern times.

We discuss incident management isn’t just about what’s left after the incident but, most importantly, how it could’ve been prevented and how it could be dealt with in the shortest amount of time.

Listen in as we talk about what it’s really like to be living in tool sprawl – and the best ways to tackle it.

Tracking IT incident management key performance indicators (KPIs) is a vital step toward minimizing disruptions for customers and users. But metrics alone are not enough to drive improvement in incident management. Learn what KPIs to monitor and how to use them.

Join BigPanda’s Adam Blau and Sean McDermott from Windward as they discuss key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps—and how it can help change the narrative around how IT Ops teams support organizational growth.

Join Adam Blau and Shmeff Efroni from BigPanda, who will discuss BigPanda’s best practices to identify the impact of alert quality and noise reduction that translate into business value for IT Ops. You’ll learn about new analytical and self-service capabilities from BigPanda’s Unified Analytics to help you capture new insights from your IT Ops.

RESOLVE ‘22 sessions are now available on-demand. Learn how other IT Ops professionals are solving challenges that your are facing and take away valuable insights to share with your business.

Learn how mid-sized organizations are using BigPanda’s SaaS-based platform to avoid IT outages as they scale. With Event Correlation and Automation, organizations are controlling operating costs while assuring service reliability.

Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success

In the second installment of this four-part series on Who’s who in IT Incident management, Rob Schnepp, former Incident Commander from the United States Fire Service and Paul Jacques, Incident Commander for Dell, will examine what it takes to be an effective Incident Commander.