CDI significantly reduces false-positive alerts with BigPanda AIOps
“We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. This has reduced the number of false positives in our system by 51%. We are also correlating events from hundreds, if not thousands, of different organizations into our ticketing system for remediation and escalation purposes for our clients. To get 51% reduction in that noise [with BigPanda] is a game changer.”
-Christopher Black, Divisional CTO, CDI
