New releases

What’s new on the BigPanda AIOps platform?

At BigPanda, we are constantly striving to deliver innovative new features and capabilities to our users. Read more about the new Alert Intelligence, Incident Intelligence, and Workflow Automation features released on the BigPanda platform.

BigPanda Q3 2023

Get excited about BigPanda Incident Console, Generative AI for Automated Incident Analysis Improvements, Root Cause Changes updates, and more

New

Incident Console

LIMITED AVAILABILITY

Customize the incident console with new layouts that suit the individual preferences of incident responders.

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Whether a new dark theme or new options for vertical, horizontal, split, and list views, operators are in control of how their console appears.

AI Correlation Pattern Suggestions
New

Root Cause Changes Improvements

GENERAL AVAILABILITY

The third generation of BigPanda Root Cause Changes utilizes pragmatic AI and ML to correlate incident alerts with change data to identify the cause of incidents in seconds.

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This update incorporates more dimensions, categories, and real-time identification of specific changes associated with the creation of an incident, which can reduce MTTR by up to 50%.
MS Teams standard integration
New

BigPanda Generative AI for Automated Incident Analysis Improvements

GENERAL AVAILABILITY

BigPanda Generative AI for Automated Incident Analysis has been updated to provide more accurate, explainable insights and more trustworthy insights, including the automated suggestion of root cause.

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With the latest BigPanda Generative AI capabilities, you can easily analyze incidents, reduce unnecessary toil, and shrink MTTR.
OIM: Alert Filtering

BigPanda 2023 features

RELEASED Q2 2023

5 New OIM Integrations

Monitoring Events Dashboard

Search with Incident Tags

Correlation Pattern Insights Enhancements

Closed-list Incident Tags

5 New OIM Integrations

New and existing BigPanda monitoring and observability integrations are now available within Open Integration Manager.

Users can independently configure generic inbound alert integrations without the need for custom code, making it easy to enforce consistent incoming data requirements before ingestion into BigPanda.

  • SQL Sentry
  • LogScale
  • Datadog
  • AppDynamics
  • Dynatrace
Additional ‘Getting Started’ onboarding steps

Monitoring Events Dashboard

Gain comprehensive, real-time insights of event volume delivered by all integrated monitoring and observability tools within BigPanda.

Users can detect trending events across different time dimensions, identify noisy environments from specific products or teams, and set benchmarks across teams and tools to optimize payloads sent to BigPanda.

Science Logic

Search with Incident tags

Search for incidents based on tags and descriptive metadata so operators can rapidly investigate and focus on the most important incidents.

Use search with the Incidents API to return incidents that meet specific criteria and identify candidates for improved automation workflows.

Multiple Configuration Options Per Integration

Correlation Pattern Insight Improvements

Identify and improve correlation pattern effectiveness to reduce alert noise, heighten incident actionability, and improve incident management processes.

Operators can now understand the impact of correlation patterns on incident actionability, uncorrelated incidents, or patterns featuring frequent splits or merges that contribute to manual toil for incident responders.

Matched Correlation Patterns

Closed-list Incident Tags

Configure closed-list tag values for incidents, allowing operators to select from predefined options.

Excluding the opportunity to create free-form tag values removes human error and standardizes incident tags, making reporting more accurate and context-based automation more reliable.

Recurring Maintenance Plans

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BigPanda University

BigPanda University

Start your BigPanda learning journey and earn certifications for completed coursework.

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Release notes and docs

Release notes and docs

Find helpful resources and stay up to date on new functionality and system improvements in BigPanda.

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Self-guided tour

Self-guided tour

Experience BigPanda’s Incident Intelligence and Automation platform yourself.

Take a tour

View previous releases