Protect essential financial applications and services
Financial institutions rely on BigPanda to enhance the speed and productivity of IT Operations and Incident Management teams.
Maximize service availability
In a competitive industry, ensuring the uptime of critical products and services is crucial for maintaining customer trust and avoiding financial losses.
Build and retain customer loyalty
Safeguard core financial services and stop outages before they impact customers with BigPanda AI Incident Prevention. Deliver proactive, scalable change governance and prevent future incidents to deliver always-on, best-in-class solutions.
Gain end-to-end visibility
Integrate siloed observability, change management, topology, and institutional data to eliminate blind spots and gain full situation awareness with BigPanda AI Detection and Response.
Automate triage and reduce costly escalations
Provide L1 operators with AI-powered summaries and suggested next steps so they can make data-backed triaging decisions and reduce unnecessary escalations to L2/L3 engineers and SREs.
Accelerate IT incident resolution
The BigPanda AI Incident Assistant surfaces relevant context and root cause to drastically shorten bridge calls. By automatically identifying and alerting only the necessary experts, incident teams resolve major incidents faster, saving resources and reducing costs.
Protect against regulatory penalties and fees
Unified Analytics offers ready-to-use dashboards that enable financial institutions to demonstrate compliance, identify gaps, and proactively address regulatory concerns, thereby minimizing the risk of penalties and fees.
Leading financial institutions trust BigPanda
“AIOps saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.”
“AIOps provides critical insights and actions that unify IT Operations and Incident Management teams for enhanced speed and productivity. This helps financial institutions keep critical products and services online, enhance customer trust, and avoid financial losses.”
Dennis Drogseth
Vice President Emeritus
Enterprise Management Associates
“For financial services organizations, ensuring the performance and availability of critical business services is paramount. AIOps provides both information and context to help IT operations and Incident Management teams improve their response to and even prevent potential problems for those critical services.”
Paul Bevan
Research Director, IT Infrastructure
Bloor Research
FAQ
Does BigPanda work across hybrid systems?
BigPanda supports both on-premises and cloud-based workloads and integrates with various monitoring and observability tools. The BigPanda Open Integration Manager also facilitates custom integrations. BigPanda unifies on-premise and cloud topologies to provide comprehensive visibility across environments, identify improvement opportunities, and enhance digital transformation efforts.
How can agentic AI improve IT operations and IT incident response?
BigPanda AI Detection and Response empowers L1 operators with AI-powered summaries and suggested steps to improve timely detection and triage. The BigPanda AI Incident Assistant improves alignment between responding teams and facilitates clear communication with incident summaries and post-mortem reporting.
How does BigPanda secure sensitive financial data?
BigPanda ensures data security by utilizing HTTPS/TLS 1.2 for secure transit over open public networks and encrypting sensitive information at rest with AES-256 encryption. BigPanda IT practices and security policies follow the internationally recognized ISO 27002:2013 standard, ensuring robust information security management. For more information, visit BigPanda Security and Compliance.
Check out more related content
- PlatformPlatform
- Agentic IT Operations
- Platform Overview
- AI Detection & Response
- AI Incident Assistant
- AI Incident Prevention
- IT Knowledge Graph
- BigPanda AIOps
- BigPanda Core
- Advanced Insight
- Biggy AI
- Rebranding Matrix
- Integrations
- Security & Compliance
- Features
- Detection
- Open Integration Hub
- AI Detection
- Diagnosis
- Service Desk Correlation
- Suggested Actions
- Incident Correlation
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Prevention
- Change Risk Management
- Problem Management
- Solutions
- Automating L1 Detection & Response
- Empowering Experts with AI Assistance
- Predicting & Preventing Disruptions
- Personas
- IT operations
- Incident management
- IT service management
- Site Reliability Engineering
- Industries
- Financial services
- Manufacturing
- Insurance
- Media and entertainment
- Managed services
- All industries