Gartner® Market Guide for Event Intelligence Solutions, 2026

According to Gartner®, Infrastructure & Operations leaders should use this research to separate the hype of AIOps from the achievable value of optimized operations, including reduced toil and improved performance and availability.

“Gartner defines Event Intelligence Solutions (EIS) as tools that apply artificial intelligence (AI) and data analytics to augment, accelerate, and automate responses to signals or events detected from digital services.”

Learn how we think Gartner views the EIS market and why:

• Rapid advances in GenAI are driving renewed interest in AI for ITOps.

• I&O leaders must focus on value-based, well-defined use cases to augment, accelerate, and automate ITOps.

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