Always-on digital services for technology companies
Reduce operational risks and IT costs while improving reliability across complex technology environments.
Improve service reliability and accelerate innovation
Gain complete visibility across complex IT environments to improve reliability, reduce risk, and operate more efficiently as platforms scale.
Deliver reliable services at scale
Technology platforms must meet strict SLAs as usage grows. By correlating signals across complex environments, BigPanda AI Detection and Response helps teams detect issues earlier, reduce customer-impacting downtime, and maintain reliability as platforms scale.
Accelerate response through automation
As incident volume increases, manual processes slow teams down. The BigPanda AI Incident Assistant automates investigation, collaboration, and incident summaries, enabling engineering and operations teams to resolve issues faster using existing resources.
Prevent failures before they impact customers
Frequent releases and infrastructure changes introduce risks. BigPanda AI Incident Prevention analyzes change activity and historical behavior to identify potential issues early and prevent outages that can disrupt customer experiences and revenue.
Unify context across complex platforms
Modern technology stacks encompass cloud services, applications, and their associated dependencies. The IT Knowledge Graph connects structured and unstructured data to provide shared context, improve decision-making, and support consistent service quality.
Tech companies rely on BigPanda
“With the help of BigPanda, we reduced incidents by 69% and significantly improved IT operational efficiency.”
“Before implementing BigPanda, the amount of alert noise was overwhelming. BigPanda allowed us to implement AI that reduces alert noise and gets us to root cause faster.”
“Within two weeks, we substantially reduced alert volume and increased alert quality. We can evaluate these alerts using correlation that recognizes patterns and connections, leading to fewer incidents.”
FAQ
How does BigPanda support always-on platforms?
BigPanda helps technology companies detect issues earlier, resolve incidents faster, and prevent failures before they impact customers. By unifying data and applying AI across detection, response, and prevention, platforms remain reliable as usage and complexity scale.
How does BigPanda reduce incident management costs?
By automating investigation, coordination, and response workflows, BigPanda reduces manual effort and reliance on escalation. Technology teams resolve more incidents with existing resources, lowering operational costs while maintaining high service reliability.
How does BigPanda prevent outages during rapid releases?
BigPanda analyzes change activity, dependencies, and historical behavior to identify risk before deployments cause failures. Technology teams can ship faster while reducing outages caused by frequent releases and infrastructure changes.
How does BigPanda handle complex cloud environments?
The IT Knowledge Graph connects structured and unstructured data across cloud services, applications, and dependencies. Providing a shared context across teams enhances decision-making and supports reliable operations in highly dynamic environments.
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