By Rob Schnepp, general partner at BlackRock 3 Partners, and Jason Walker, field CTO at BigPanda Downtime. It’s more than just a bar on the Rebel Alliance’s base on Folor. For IT Ops teams, downtime is not fun. It costs time, money and often, user frustration. It takes more than the Force to handle incidents…it […]

To all the amazing incident management teams: May the Fourth be with you
by Jason Walker | May 3, 2021 | Blog, Product and Updates