Alert intelligence

Use agentic AI-powered event correlation to streamline IT alerts, identify actionable issues, and enhance system reliability.

IT incidents are rarely isolated. A network disruption can trigger degradations in infrastructure, which can ripple and cause application errors and end up causing a flood of user complaints. When an L1 operator looks at a single incident, they see only part of the story. Outside their immediate scope, other incidents are actively occurring that […]

At BigPanda, HEART represents our core values, which guide how we work, collaborate, and serve our customers daily. HEART stands for Hunger, Extreme ownership, Active transparency, Relentless customer focus, and one Team (HEART). We strive to live by these principles in every project, meeting, and interaction. Each year, we celebrate the remarkable Pandas who embody […]

Last week saw several huge milestones for BigPanda. We launched the BigPanda agentic IT operations platform, a sweeping evolution of our product offerings. As part of this launch, we also introduced two new AI solutions, BigPanda AI Detection and Response and BigPanda AI Incident Assistant. These powerful new capabilities bring agentic AI into IT operations, […]