Customers
Enterprises Are Embracing BigPanda Autonomous Digital Operations
TiVo’s stated objective is to proactively detect and resolve issues before its customers are impacted. But the non-stop pace of digital innovation required to support its ‘Ultimate Entertainment Experience’ mission meant that TiVo’s IT Ops team had to first solve the challenges that come with ever-increasing IT complexity.
Getty Images requires a dependable IT infrastructure, so it can consistently provide users with access to a database of millions of images and other media. Grappling with nearly 100,000 alerts every month from various monitoring tools, existing resources simply weren’t enough. The team needed to work smarter.
