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What’s new on the BigPanda AIOps platform?

We strive to deliver innovative new features and capabilities to empower the teams who keep the digital world running.

See the platform

BigPanda Q1 2024

Our Q1 releases are designed to simplify incident workflows for operators and accelerate response.

AIOps Copilot

Private Beta

The AI-powered ITOps assistant accesses both machine and human-generated data buried in organizational silos and transforms it into relevant insights for operators in real time.

Learn more

Screenshot from the BigPanda AI-powered copilot providing historical analysis and remediation details of prior related incidents
Information for a highlighted IT operations incident includes a summary, title, problem, and resolution based on similar historical incidents.

Similar Incidents

Available for Advanced Insight Module Customers

Turn legacy knowledge into actionable, AI-driven insights to help accelerate incident understanding and resolution. Surface relevant context to validate prioritization, stakeholders, and remediation.

Learn more

Advanced Insight Module

Available for Advanced Insight Module Customers

Updates to Automated Incident Analysis incorporate Root Cause Change data and uses an updated LLM to provide a clearer understanding of incident cause, all in plain language.

Learn more

An AI-generated incident analysis providing detail on the title, summary, root cause analysis, root cause change, and reasoning.
Video walkthrough of the new Incident Console within the BigPanda platform

Incident Console

General Availability

New customizable elements within the Incident Console surface the data that matters most to operators. This flexibility enables faster and more effective triage.

Read the full list of console updates and learn more

Automated Incident Tagging

General Availability

Easily get started using the default, commonly used incident tags. Enrich your data with incident tags so operators can find relevant details and make decisions faster.

Learn more

Screenshot of an ITOps incident enriched with relevant data tags

Get more updates from this quarter and see previous release notes.

Go to Release Notes

Learn more about BigPanda releases

BigPanda University

Start your BigPanda learning journey and earn certifications for completed coursework.
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Documentation

Get release notes and stay up-to-date on new functionality and system improvements.
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Self-guided tour

Experience the BigPanda Incident Intelligence and Automation platform for yourself.
Try it
Get full context of incidents to move faster, avoid surprises, and build team expertise.
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