BigPanda IT security and compliance
Our enterprise-grade security and governance are built on a foundation of trust to protect your critical data at every layer.
A zero-trust foundation for IT security and compliance
We’ve embedded security into every layer of the BigPanda platform. Our zero-trust architecture and end-to-end encryption ensure your data is secure and private.
Comprehensive data security
We ensure data security by using HTTPS/TLS 1.2 for secure transit over open public networks and encrypting sensitive information at rest with AES-256. Our data is logically segmented and accessible only through strict just-in-time access controls.
Enterprise-grade security and industry IT compliance
Our security posture leverages AWS IT security best practices and is built on an ISO 27002:2013-based framework. This commitment is continually validated by annual, independent SOC 2 Type II audits.
Secure AI governance for confident AI deployment
We designed our AI capabilities with data privacy as a core principle. We strictly control access and adhere to OWASP security standards for AI, including committing to never using customer data to train our models. AI guardrails block and filter unsafe and noncompliant inputs, content, and outputs aligned with your organization’s security policy.
FAQ
How does BigPanda ensure my data is secure?
We implement comprehensive security measures, including encryption of your data in transit over open public networks and at rest, as well as logical segmentation to ensure only you have access. Additionally, our zero-trust architecture and just-in-time access controls strictly limit internal access to your data.
How does BigPanda ensure I stay in compliance with local regulations?
We designed the BigPanda security policies and practices to meet applicable regulatory requirements. Our security framework is built on globally recognized IT security standards. It is continually validated by annual independent audits, such as our SOC 2 Type II audit, helping you meet your own IT compliance obligations.
What is the BigPanda data retention and usage policy?
The BigPanda platform adheres to a strict zero-data-retention policy, using customer data only for its intended operational purposes. We do not store, reuse, or share data, and we never use customer data to train or fine-tune machine learning models, including those from third parties.
What AI guardrails are in place to ensure compliant AI usage?
BigPanda AI guardrails provide continuous protection through automated security, privacy, and compliance checks on every AI interaction. These include controls that detect and block the exposure of sensitive data, prompt injection, and inappropriate or noncompliant content. Additionally, your organization can apply custom guardrails to meet specific governance or regulatory requirements, ensuring all AI activity remains ethical, secure, and compliant.
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