BigPanda integrations

Unify multisource event, alert, change, and topology data to give incidents descriptive, contextual information to share bi-directionally and in real-time with ITSM and chat tools.

Context-driven incident investigation
with ServiceNow

BigPanda’s integration with ServiceNow delivers visibility into incident to empower responders with rich insights and speed up response.

Learn more

IT Service Management Integrations

Ingest historical incidents, past resolutions, and CMDB data from ITSM platforms to provide crucial context for investigation. This data empowers BigPanda agents to analyze active issues against past patterns and dependencies, surfacing relevant insights directly within ITSM tickets to accelerate triage and response.

Common integrations

Monitoring integrations

Receive alerts from IT system, log, application, network, time series, and synthetic monitoring tools. Many organizations start with BigPanda by integrating these systems.

Common integrations

Other integrations

Change integrations

Receive change records to enable BigPanda Root Cause Changes to correlate incident alerts with infrastructure, applications, or other changes that caused them.

Common integrations

Topology integrations

Ingest topology data to create a full-stack, always up-to-date topology model. This data enriches alerts in BigPanda, inferring the relationships between alerts coming from different infrastructure sources, improving event-correlation quality, prioritizing incidents, and evaluating impact.

Common integrations

Collaboration integrations

Automate common incident management steps and share incidents from BigPanda with your co-workers using other systems. For example, BigPanda can create tickets with the service desk, notify on-call staff, or update running incidents with comments from teams using different tools.

Common integrations

Other integrations

Single Sign-On (SSO) integrations

Manage your entire BigPanda membership via a third-party identity provider (IdP). When SSO is configured for an organization, all authentication requests into BigPanda route through your IdP of choice.