BigPanda self-service REST API

If an out-of-the-box integration is unavailable, use the REST API to integrate nearly any data source. Allow BigPanda to ingest and correlate data from all your tools, adding context and reducing noise. Legacy applications that can’t use a REST API can send data via SNMP or email alerts.

Easily integrate with any IT tool, commercial or homegrown, on-premises or cloud.

Our API works with information types including the following:

Monitoring

Most monitoring tools can use the BigPanda Alerts REST API to send events at detection and resolution. BigPanda processes incoming events using our alert-correlation logic. Based on the results, the system creates a new incident or updates an existing one.

  • The Enrichments API allows you to add context, define custom tags, and build on correlation pattern and maintenance plan functionality.
  • Use the Maintenance Plans API to suppress events corresponding to maintenance windows.
Alerts Timeline

Change

The BigPanda Root Cause Changes REST API connects your change records to BigPanda. Use it to push change feed updates for ingestion by BigPanda, where all the original change system’s fields and active states are converted into BigPanda Change objects. The resulting data is displayed in the Related Changes table for each incident. 

Open RCC Table

Topology

The BigPanda Real-Time Topology Mesh capability renders a visual representation of the relationships between an incident’s alert tags. Using the BigPanda Topology UI API, you can structure the visual appearance of the topology between alert tag nodes, charting data that to aid in investigating root cause and assessing potential impact.

Topology

Collaboration

The BigPanda Incidents API allows you to build integrated functionality between an external ticketing or collaboration system and BigPanda. It provides the Incidents object, which represents a BigPanda incident containing correlated alerts from your integrated monitoring systems. Use the Incidents API to retrieve, snooze or resolve an incident in BigPanda.

Open RCC Table