BigPanda Acquires Velocity: Accelerating the Future of Agentic IT Operations
Today marks an exciting milestone for BigPanda and for the future of IT Operations. We’re thrilled to announce that BigPanda has acquired Velocity, an AI SRE company whose technology and team share our passion for transforming how enterprises keep the digital world running.
Velocity brings deep expertise in Site Reliability Engineering (SRE) and major incident response, developed alongside some of the world’s most sophisticated technology organizations. Their AI-driven approach to automating detection and response workflows perfectly complements BigPanda’s vision to bring reasoning-based automation to the highly manual world of enterprise IT Operations.
Why We’re Acquiring Velocity
BigPanda was founded on the belief that AI could fundamentally change the way enterprises keep their digital services running by eliminating the manual toil that holds back IT Operations teams. We’ve made tremendous progress toward that vision with our Agentic IT Operations platform, an AI-native offering that automates L1 Operations, augments major incident management and SRE teams, and predicts and prevents incidents before they impact customers.
The acquisition of Velocity accelerates that journey. Their talent, technology, and customer-centric mindset are a natural fit for BigPanda. Together, we’re building the most advanced Agentic IT Operations offering in the market, one that turns manual, reactive ITOps workflows into reasoning-based automation.
A Shared Vision for Automating the $250 Billion Manual Operations Market
Enterprises spend over $250 billion each year on manual IT Operations, from first-line operations to major incident management and SRE teams. This is one of the largest frontiers of human-intensive work to be automated with agentic AI.
Our customers are telling us, loudly, that they’re ready. CIOs and operations leaders are seeking AI-driven solutions that can not only automate manual detection and response but also augment their teams with real-time intelligence. The combination of BigPanda and Velocity delivers exactly that: a battle-tested, agentic operations platform that empowers teams to improve resiliency, lower costs, and accelerate innovation.
Welcoming Velocity’s Leadership and Talent
We’re also thrilled to welcome Tal Kain, Velocity’s founder and CEO, to the BigPanda leadership team as VP of AI Detection and Response. Tal brings decades of experience building and scaling intelligent systems. His background spans elite Israeli intelligence (Unit 8200), multiple successful startups – including companies acquired by Oracle, Verint, and PSG – and a deep understanding of how to align AI innovation with real-world operational needs.
Turning Vision into Reality
Our customers are excited that we’re delivering pragmatic solutions and real ROI with agentic AI, not hype, not slideware. Every day, they’re seeing measurable improvements in resiliency, faster incident resolution, and major reductions in manual toil. The excitement and momentum we’re seeing across the market reaffirm that agentic automation is not a distant vision; it’s here, and it’s transforming how enterprises operate. I couldn’t be more energized about what lies ahead. With Velocity’s talent and technology now part of the BigPanda family, we’re accelerating our progress toward making autonomous, intelligent IT Operations the new standard for all enterprises.
