April 14-16
2026

Atlanta,
Georgia

BigPanda 26

Event Details

Join Us for a Networking & Thought Leadership Event

BigPanda 26 is an invite-only gathering for ITOps, ITSM, and SRE leaders

Why Attend?

In a world where technology moves faster than ever, AI is essential to delivering efficiency, resilience, and reliability. At BigPanda 26, top industry minds come together to share insights, strategies, and best practices. You’ll leave with actionable takeaways to accelerate transformation in your organization.

Inspiring keynotes and panel discussions on AI agentic automation, and the future of ITOps and ITSM

First-hand insights from BigPanda leadership, industry experts, and peers

Customized sessions based on your role and strategic objectives

Exclusive networking with visionaries shaping the future of enterprise IT

Exclusive Access

This invite-only event unites forward-thinking leaders who are redefining operations at scale. Exchange ideas, forge new partnerships, and discover strategies to drive innovation across your business.

Agenda

General Sessions

Welcome &
BigPanda
Keynote

8:30 AM – 9:15 AM

Assaf Resnick
Salon 1 & 2

Product
Keynote

9:15 AM – 10:30 AM

Venkat Balasubramanian
Salon 1 & 2

Break

10:30 AM – 10:45 AM

15 minutes

Making Agentic IT
Operations a Reality:
Transamerica
Customer Story

10:45 AM – 11:30 AM

Jeremy Kulbartz, Tony Penticoff,
Jill Lenz (Transamerica)
Customer presentation
Salon 1 & 2

Prove It, Then
Scale It: How IT
Leaders Made
the Case for AI

11:30 AM – 12:00 PM

Stacy Gettys (Kaiser Permanente)
Customer fireside chat
Salon 1 & 2

Lunch in
Gallery room

12:00 PM – 1:00 PM

60 minutes

Executive Breakouts

Lead the Shift:
Transform ITOps
with Agentic AI

1:00 PM – 1:45 PM

Jason Walker
Salon 3, 4 & 5

The Knowledge
Strategy
Powering AI in
ITOps

1:45 PM – 2:30 PM

Adam Blau
Salon 3, 4 & 5

Break

2:30 PM – 3:00 PM

30 mins

From Reactive
to Autonomous:
The L1 NOC
(R)evolution

3:00 PM – 3:45 PM

Tal Kain
Salon 3, 4 & 5

Break

3:45 PM – 4:00 PM

15 minutes

Your
Leadership
Playbook for
the Agentic Era

4:00 PM – 4:45 PM

Evan Freedman
Salon 3, 4 & 5

Technical Breakouts

Getting Started
with Agentic
ITOps

1:00 PM – 1:45 PM

Evan Freedman

Salon 1 & 2

BigPanda
Unlocked:
Platform,
Products, and
What’s Next

1:45 PM

Salon 1 & 2

Platform Overview

1:45 PM – 2:00 PM

Russ Elsner
Salon 1 & 2

AI Incident
Prevention

2:00 PM – 2:45 PM

Travis Carlson
Salon 1 & 2

Break

2:45 PM – 3:00 PM

15 minutes

AI Detection
& Response

3:00 PM – 3:45 PM

Russ Elsner, Dave Helms, Cee Beers
Salon 1 & 2

AI Incident
Assistant

3:45 PM – 4:30 PM

Travis Carlson
Salon 1 & 2

L1 Agent: The
Autonomous,
Always-On L1
Operator

4:30 PM – 5:15 PM

Tal Kain
Salon 1 & 2

Closing

Closing
Remarks

5:15 PM – 5:30 PM

Assaf Resnick
Salon 1 & 2

LOCATION

Join us in Atlanta

The Whitley Hotel, Atlanta, Georgia

3434 Peachtree Rd NE, Atlanta, GA 30326

Trusted by enterprise IT teams that keep the digital world running.

UBS logo
IHG Hotels and Resorts logo.
Zayo logo
London Stock Exchange logo
Labcorp logo
PlayStation logo
Bread Financial logo

Meet with Your Account Team

Want dedicated time to dig into your roadmap, open questions, or what’s next? Request a 1:1 with your account team after the event.