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AIOps for the Modern Enterprise

Detect, Investigate and Resolve Incidents & Outages in Fast-Moving IT
COVID-19 and Business Continuity

Why BigPanda?

Overwhelming IT noise, thousands of changes and ever-shifting topologies — today’s fast-moving IT stacks are a nightmare for IT Ops, NOC and DevOps teams. BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution and better applications & services.

TiVo Powers Its Ultimate Entertainment Experience with BigPanda

Deployed in less than 4 weeks, BigPanda reduces incidents for Tivo by 94%, unifies their many monitoring tools into one easy-to-use console and allows them to scale and grow while maintaining an exceptional, uninterrupted user experience. See why Tivo considers BigPanda a key partner in their success.

The BigPanda Advantage

Results in Just 8-12 Weeks

With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 – 12 weeks.

Transparency and Trust

BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control.

Works with your Tools

BigPanda works seamlessly with all of your existing tools – monitoring, change, topology, ticketing & collaboration.

Reduce IT noise by 95% or more

BigPanda aggregates, enriches and correlates alerts from your modern and legacy monitoring tools. Then, using Open Box Machine Learning, it reduces your IT noise by 95% or more, detects incidents and outages in real time, eliminates false positives, identifies probable root cause, and routes incidents to your IT Ops, NOC, and DevOps teams for immediate action. Read more on how its done.

Overwhelmed by IT alert noise?

Read our executive brief on how BigPanda uses AIOps to reduce noise and improve IT Operations
download brief

Re-imagine Root Cause Analysis

Changes are responsible for more than 85% of incidents and outages. IT Ops, NOC and DevOps teams in fast-moving IT environments see thousands of changes every day, and waste hours trying to identify the offending ones. BigPanda is the only AIOps solution that automatically analyzes the information collected from your CI/CD and change tools, and matches it to your monitoring alerts, to quickly identify root cause changes and enable immediate resolution. Watch this video to learn more.

Root Cause Analysis for Fast-Moving IT Stacks

Elik Eizenberg, CTO at BigPanda, delivers an in-depth view of how AIOps and Root Cause Changes are simplifying Root Cause Analysis
download whitepaper

Successfully adopt AIOps

AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. BigPanda — proven in production at some of the world’s largest, most complex and demanding enterprises — lets you successfully adopt AIOps in just 8 to 12 weeks, with minimal risk and disruption. Learn how here.

The Pragmatic Buyer’s Guide to AIOps Platforms

Thinking about adopting AIOps? Here's what you should be looking for
download whitepaper

“Now that we have BigPanda, we track and view correlated incident data from across our complex infrastructure, and do so in a unified, centralized fashion.”

Brian Kendall, VP of Service Assurance

“Autodesk has reduced incidents by 69% and significantly improved IT operational efficiency with the help of BigPanda”

Samy Senthivel, Sr.Digital Enterprise Monitoring Services Manager


Webinars, eBooks, case studies, whitepapers, Gartner reports, and more –  our resource library has it all.

Dive in and learn how your IT Ops, NOC and DevOps teams can successfully use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.

COVID-19 and Business Continuity

Thank you for entrusting BigPanda with your mission-critical business needs. We take this responsibility very seriously. As COVID-19 continues to spread across the world, we’re taking measures to ensure business continuity and to assure the health and safety of our employees, our customers, and our communities.

These measures include:

  • Providing continuous 24x7 support coverage for our customers, leveraging BigPanda teams in multiple locations across the globe

  • Stopping international travel and limiting domestic (US) travel to critical meetings only

  • Requiring BigPanda employees to work from home

  • Postponing our in-person events while turning others into virtual events

  • Ensuring our team is available remotely to support your business during this time...whether by phone, Zoom, Slack, email and other communication channels

These measures, along with our investments to increase resiliency, performance and availability of the BigPanda platform give us confidence that we will continue to deliver 24x7 access to BigPanda’s platform, our services and support, with no impact from COVID-19.

We continue to monitor the situation closely and make additional adjustments to our policies, and keep you posted every step of the way. Jason Walker, one of our Field CTO's also published a piece that might be of interest. As the former head of the IT Ops Center at Blizzard Entertainment, Jason's has perspectives that could help leaders manage through the crisis.

If you have any questions or concerns or have ideas on how we can help, please let your BigPanda team know. We are here to support you in these challenging times.