Market Insights

Posts that report on market/industry news, usually with our perspective.

Automating Incident Management

By | 2018-04-17T18:52:20+00:00 October 28th, 2014|Blog|

Data center growth over the last 15 years has created significant growing pains in terms of data center management.  Tasks that once could be done manually by IT teams have hit the limits of scalability, cost, and efficiency.  The key to enabling IT to meet these challenges involves one key theme: automation.

Is Change Visibility Your New Blind Spot?

By | 2018-04-17T18:37:38+00:00 October 2nd, 2013|Blog|

It’s well known in IT operations that things don't break on their own.  Close to 80% of production outages occur because of changes made by developers or someone in IT.  However, this fact often eludes us when it comes to actually resolving production issues.