Stay online with AIOps solutions for healthcare services
Ensure compliance, improve operational efficiency, and enhance service reliability with always-on healthcare services powered by agentic automation.
Improve efficiency and modernize ITOps for healthcare
Gain full visibility with AIOps for healthcare to maximize availability, improve operations, and meet regulatory compliance.
Maximize uptime for healthcare services
Enhance visibility into hybrid IT infrastructures with proactive, intelligent automation to triage and resolve incidents more efficiently. Give teams a unified, full-context view to reduce downtime, streamline collaboration, and quickly detect, respond to, and prevent IT incidents.
Meet healthcare IT regulations
Tracking KPIs and patterns improves the ability to identify potential risks early. Use Unified Analytics to avoid downtime, align with SLAs, and maintain regulatory compliance.
Protect patient trust with fast incident response
Outages that impact IT can compromise healthcare services and erode patient trust. The BigPanda AI Incident Assistant streamlines incident collaboration, surfaces insights through AI-powered investigation, and automates resolution to prevent incidents from affecting patients or providers.
Modernize legacy healthcare IT
Accelerate modernization and digital transformation efforts by connecting machine data with enterprise knowledge and AI-powered sensing. Eliminate data siloes and give your teams comprehensive visibility into all the information they need to make smart decisions.
Automate workflows and processes
Streamline operations and enhance employee morale with AI-powered workflows that free incident responders from repetitive, manual tasks. Resolve incidents more quickly with automated natural-language incident summaries, analysis, impact, and probable root cause.
Healthcare IT teams trust BigPanda
“With BigPanda, we’ve automated our alert process by 83%, enabling root-cause identification of critical alerts within 30 seconds.”
“BigPanda AIOps unifies operations and observability teams, their tools, data, and their processes so operators can understand, prioritize, and investigate every incident immediately.”
Jon Brown
Senior Analyst,
Enterprise Strategy Group
FAQ
Does BigPanda support hybrid environments?
BigPanda connects your IT systems (legacy and modern monitoring tools, ITSM platforms, CMDB) with your on-premises using an open and agnostic integration platform. This enables manufacturers to modernize operations without replacing existing investments or compromising on visibility, providing a unified view of all signals that impact AIOps for healthcare.
How does AIOps for healthcare improve uptime?
AIOps centralizes full-context data across sources and dimensions, enabling ITOps teams to assess incident priority and impact. Using observability, ITOps, and ITSM with centralized data visibility, teams can address and resolve incidents before they become critical outages and reduce downtime.
How does BigPanda keep data secure?
BigPanda implements comprehensive security measures, including encryption of your data in transit over open public networks and at rest, as well as logical segmentation to ensure secure access. Additionally, our zero-trust architecture and just-in-time access controls strictly limit internal access to your data, ensuring that only authorized personnel can access it. Learn more in the BigBanda Trust Center.
How can I use AI in ITOps (AIOps) for healthcare?
BigPanda’s AI Incident Assistant analyzes operational data, historical insights, and institutional knowledge to automate major incident workflows, produce real-time, dynamic insights, and recommend remediation steps. This accelerates incident response for healthcare teams and keeps critical healthcare services online.
How can BigPanda help healthcare services shift from reactive to proactive ITOps?
BigPanda AI Incident Prevention helps IT for healthcare services identify risky changes, recurring issues, and operational improvements before incidents occur. This empowers IT for healthcare organizations to take action and reduce downtime.
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