Analytics

BigPanda Unified Data Fabric combines siloed operational data and knowledge to surface critical insights and streamline incident workflows.

Measure and analyze the performance of IT tools, teams, and workflows to identify ways to improve operational efficiency.

Benefits Improve efficiency: Harness AI-powered analysis to proactively prevent outages. Deliver seamless user experiences while keeping services online. Maximize service availability: Use a unified, full-context view of incidents to streamline collaboration across complex environments, detect issues faster, and keep operations online. Meet compliance obligations: Demonstrate incident management compliance, identify potential risks earlier, and mitigate regulatory […]

Finding the root causes of IT anomalies can be challenging, but the rewards are worth it. By identifying the root cause or causes of an incident or critical failure, response teams can resolve incidents faster and determine the best steps to avoid having them recur. This can drive down both the frequency of service interruptions […]

Today, the majority of organizations operate under a hybrid cloud structure. Due to this, operations are consistently met with daily infrastructure and software changes and updates, which are also the primary cause of incidents and outages. Long gone are the days when a tech stack could be represented by a single dependency model. Microservices, CI/CD, […]

In this podcast episode, Ehab Tarabay, Head of Workplace IT Services at TMF Group, shares with us how ITOps is evolving to support brick-and-mortar businesses. Ehab also provides insights into how companies can effectively manage their IT operations in this rapidly evolving landscape.