A new era for incident management is upon us with the introduction of large language models and IT operations.
AIOps
Workflow Automation and AIOps streamlines incident management and improves team collaboration. Learn how Abbott’s ITOps team overcame legacy system challenges with BigPanda.
BigPanda brings all your observability, topology, and change data into a single console. Read this best practices guide to learn how to get started.
Hear how you can reduce IT noise with the power of AI and automation.
IHG leverages AIOps to achieve 99.8% availability across all their tools and environment.
Lucid Motors filters out IT noise with AIOps to optimize their ability to scale.
Learn how an insurance company reduced alerts from 6 million to 50,000 by tracing alerts with BigPanda.
Learn how AIOps automates incident response and analysis to free IT professionals from time-sinks.
Pragmatic AI has real value for ITOps teams. Learn how AI and ML can assist at any stage of the incident lifecycle.
In this podcast episode, Ehab Tarabay, Head of Workplace IT Services at TMF Group, shares with us how ITOps is evolving to support brick-and-mortar businesses. Ehab also provides insights into how companies can effectively manage their IT operations in this rapidly evolving landscape.
The right tools equals the right insights. Learn more about Unified Analytics and its potential to transform your organization from the inside out.
In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management.
What is alert intelligence and what happens when it’s working right?
IT leaders discuss how we got to this worrisome level of unhelpful alert noise and what organizations can do about it.
From the rise of AI to global trends in the economy, discover four key ways that tech is set to evolve in 2023.
What will 2023 look like for the industry? Our panel of industry experts share some insights to help you navigate the choppy waters.
In today’s episode, Scott Lee, AVP for Infrastructure and IT Ops at Arch Mortgage, shares with us some essential tips and strategies on disaster preparedness and recovery.
AIOps can dramatically improve productivity, job satisfaction, and service quality from your ITOps teams. In this article we touch on high-value AIOps use cases and examples. Read more.
Listen in on how to successfully build and defend your 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.
Hear from expert speakers as they discuss their ITOps forecast for 2023, including two predictions you won’t expect. Listen in for a discussion that can help you plan your strategy for 2023.
In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Here are some quick value takeaways from the conversation:
In 2022 BigPanda made several product updates to help our customers quickly adopt AIOps and increase uptime, efficiency, and velocity.
Join BigPanda’s January 2023 webinar to hear predictions and insight from experts as they discuss what the coming year will bring for ITOps.
Sanjay Chandra, Vice President of IT at Lucid Motors shares how to scale the NOC globally using AIOps technology, not people.
There’s no cure for IT outages. However, AIOps can help. Valerie O’Connell, Research Director at EMA shares more.
BigPanda’s VP of Product Marketing Mohan Kompella as well as our RVP of Sales Engineering Ken Serembus discuss the exciting features of the new Data Engineering capability to better assist our customers.
The definition of AIOps continues to evolve, but understanding the fundamentals of how it works can help you keep up and invest in the right AIOps platform, tools, and features. According to Gartner, AIOps “combines big data and machine learning to automate IT operations processes”. Specifically, Gartner explains that “AIOps platforms analyze telemetry and events, […]
Discover the true cost of an IT outage in this infographic and how you can proactively prevent them.
Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with industry peers. In our most recent session, the discussion focused on the unique transition to distributed ITOps teams. Here are some quick value takeaways from the conversation: With the pandemic, everyone had to […]
Join IT veterans Valerie O’Connell, EMA Research Director, and Mohan Kompella, BigPanda’s VP of Product Marketing, to get the results from this research-based data, including the cost of outages, their frequency and duration, leading causes, and effective measures against them.
Sharing insights on how technology has shaped the restaurant industry and more.
Automation, when implemented correctly, can completely transform your ITOps. Here’s what you need to know.
Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers.
In this webinar you’ll hear from Waste Management’s Udo Strick about how his company used automation, artificial intelligence (AI), and machine learning (ML) to conquer ITOps challenges.
Discover the true cost of an outage and strategies you can put in place to help prevent costly outages.
Download this white paper about high-quality alerts to learn how to classify and enrich your alerts to lead your team to success.
Rounding out our two-part Halloween special, Craig sits down with BigPanda NOC pros, Trey Roper and Jason Taylor as they get deep into some of their spooky NOC stories.
Stakes never have been higher for ITSM in healthcare. Learn more about what’s working and what’s not.
Check out part 1 of our two-part Halloween podcast special!
In this blog, we’ll look at event types, use cases for event correlation and approaches that organizations can use to get the most out of this valuable tool.
The goal of AIOps in event correlation is to accelerate the identification and resolution of IT issues. Learn more here.
Learn key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps.
In this blog we dive into the capabilities of AIOps platforms to explain more about how each one works in your IT environment.
You will hear from our own Mohan Kompella, VP product marketing at BigPanda and Vinod Subramanian, chief data and product development officer at Syapse, a real-world evidence software company working with health systems and life science, about what works and doesn’t work in healthcare IT Ops.
BigPanda’s Open Integration Manager and Email Parser aim to streamline integrating these kinds of monitoring tools with the BigPanda platform. Learn more.
We chat about changing landscape of healthcare due to the pandemic, as well as the relevance of data, AIOps, and technology in advancing healthcare across the world.
We emphasize the winning principle of small beginnings and gradual growth and shares valuable lessons learned.
In our first session from RESOLVE ‘22, we were honored to have Darren Boyd and Satbir Sran from the Incubator podcast and ink8r think tank talk observability and AIOps with BigPanda’s Aaron Johnson. Both panelists are part of communities adopting open standards, and they regularly consult with organizations about how they can improve IT Operations […]
Didn’t attend RESOLVE ‘22? Read this blog post for 10 key takeaways for IT Ops leaders.
Join BigPanda’s Adam Blau and Sean McDermott from Windward as they discuss key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps—and how it can help change the narrative around how IT Ops teams support organizational growth.
Evaluate your readiness by using this scorecard to see where you are in your automation maturity.
Download our white paper to learn the truth about today’s IT landscape and how AIOps is the hero waiting in the wings.
Download our white paper to learn the challenges and rewards of AIOps and automation for enterprises as illustrated by EMA’s expert research and analysis.
BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents and outages in fast-moving IT.
Gartner has published its 2022 Market Guide for AIOps Platforms—a must-read for any Infrastructure and Operations (I&O) team evaluating AIOps.
RESOLVE ‘22 sessions are now available on-demand. Learn how other IT Ops professionals are solving challenges that your are facing and take away valuable insights to share with your business.
Watch this 30-minute webinar revealing maturity elements needed for a successful AIOps practice.
Quotes from our customers recently heard at our Pandapalooza conference
Companies will thrive or fail based on their technology investments today. Find out how IT leaders are supporting their organizations through automation and machine learning.
BigPanda’s AIOps Event Correlation and Automation platform is helping the world’s most complex enterprises reduce alert noise, prevent future outages, and swiftly resolve ones that sneak through.
A simple list of questions to help guide you through the AIOps landscape and choose the right platform to address your organization’s needs.
Looking to automate your IT operations? Watch this on-demand webinar to learn how to evaluate AIOps solutions and find the right one for your teams.
With so many IT vendors claiming they provide AIOps platforms, how do you understand the differences between them, and decide which flavor of AIOPs to choose for your organization?
Find out how IT Ops is following in the footsteps of the modern cockpit and why that should matter to anyone looking to adopt AIOps.
The difference between domain-centric and domain-agnostic AIOPs – and why Gartner believes there is no future for IT Operations without AIOps.
Resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.
GigaOm evaluated and positioned 13 vendors within the GigaOm Radar diagram, indicating the relative strengths and focus of each.
Have you thought about automating, but you’re not sure if it is the right time or if it will be too expensive? If so, you are not alone. Udo Strick, Lead Enterprise Systems Manager for Waste Management shares the path they took to automate – including before and after KPIs.
Given the complexity of today’s IT environments and the cost of downtime, many organizations have begun looking to AIOps to provide a solution. In response, many solution providers have incorporated the term “AIOps” into their tools and offerings, regardless of the underlying technology and presence or effectiveness of their Artificial Intelligence and Machine Learning capabilities.
The Spotlight Paper, “Event Correlation and Automation – The Valuable Heart of AIOps” examines the role of automation, Artificial Intelligence (AI) and Machine Learning (ML) in today’s IT organization.
TIVIT delivers the cutting-edge technology services and environments that make its clients’ businesses possible. The company’s success reveals an unrelenting customer focus, which recently led its IT organization to reassess how it manages and handles incidents.
