Unlock Tacit Knowledge:
A Pragmatic Path to Faster,
Smarter Incident Management

August 14, 2025 | 1PM PT

Unlock Tacit Knowledge: A Pragmatic Path to Faster, Smarter Incident Management

August 14, 2025 | 1PM PT

Join us for a demonstration of how the BigPanda AI Incident Assistant unlocks learned and tacit knowledge to drive smarter decisions and more efficient operations. We’ll explore how to harness existing ITSM data and messy or incomplete data to address your most pressing incident management use cases, from major incidents and network outages to SME escalations and bridge calls.

Hear from our AI product experts as they walk through a progressive data strategy, including a realistic timeline to get started and a clear path to demonstrate measurable impact. You’ll walk away with a clear understanding of how BigPanda can fill knowledge gaps, inform continuous learning loops, and accelerate incident response.