Industry-Leading IT Alert Aggregation and Correlation Platform Helps Wix Deliver World Class Reliability for Their Customers’ 70,000,000 Websites
Mountain View, Calif., May 21, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response, announced today that WIX (NASDAQ: WIX), the leading cloud-based website development platform, has selected BigPanda as a key pillar in their IT operations strategy.
”BigPanda helps Wix deliver world class reliability to our 70 million customers,” said Wix CEO Avishai Abrahami.
With Wix’s worldwide user-base, any service outage can lead to millions of frustrated customers. The operations team monitors a complex stack of applications, monitoring systems and tools to manage the production environment. This complex array of monitoring tools gives Wix visibility into their production infrastructure, but it also floods them with thousands of machine-generated alerts that required manual investigation, prioritization and remediation.
“BigPanda helps us resolve critical issues before they affect our customers,” said Wix Operations Architect Mark Sonis. “No other tool unifies our entire monitoring stack into a single dashboard. It helps us see deployments, changes and incidents in one view, and notifies our team about potential system outages in seconds.”
Wix chose BigPanda as the cornerstone of their monitoring operations to enable their IT team to automatically correlate alerts and quickly identify critical issues. Instead of being overwhelmed by thousands of daily alerts, BigPanda consolidates them into understandable and actionable insights that lead to higher quality services delivered at lower costs.
“BigPanda’s data science helps cut through the noise of IT alerts and dramatically reduces Wix’s mean-time-to-recovery (MTTR),” said BigPanda CEO Assaf Resnick. “And, Wix can do it all from a single, easy-to-use dashboard that correlates all of their monitoring systems.”
About BigPanda
BigPanda provides a data science platform for automating IT event correlation and incident response, helping IT teams detect and resolve critical issues. IT teams can now manage the overwhelming scale and complexity of today’s systems through data science. BigPanda helps correlate massive amounts of alerts from fragmented clouds, applications, services and servers, to automatically turn them into actionable insights. The company is privately held and backed by Sequoia Capital and the Mayfield Fund. For more information, call (888) 256-1244, or visit www.bigpanda.io or follow us @bigpanda.
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