LØ Autonomous Layer2019-10-28T07:05:15+00:00

LØ Autonomous Layer

Autonomous First Response for IT Incidents

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Endlessly Scaling Ops Teams Can’t Work

Your operations team is inundated with alerts and incidents. They’re constantly detecting, prioritizing, investigating, resolving or escalating various high priority incidents before they cause prolonged outages or other problems for your customers. But with more and more systems being modernized, your operations team faces a steadily accelerating number of outages and incidents…and there’s no end in sight.

BigPanda’s Response

Autonomous First Response

BigPanda’s LØ autonomous layer powers autonomous first response to IT incidents across the incident management process, so your IT Ops, NOC and DevOps team can scalably and cost-effectively support your digital transformation initiatives.

Autonomous Detection

BigPanda’s LØ autonomous layer automates all aspects of incident detection including normalization, de-duplication, enrichment, suppression, cross-correlation and suspected root cause changes, so your ops team has easy access to relevant, context-rich incidents.

Configurable Autonomy

BigPanda’s LØ autonomous layer provides configurable levels of autonomy across your incident management process, from manual to partial to full autonomy, so you can adopt it at a pace that works best for your team and your organization.

Identifies Probable Root Cause

BigPanda’s LØ autonomous layer uses Root Cause Changes suggestions and dynamic incident titles to display probable root cause that is always up-to-date. This includes surfacing root cause changes, if changes are suspected to have caused an outage or incident. This puts actionable insights at your teams’ fingertips at all times.

Fully Transparent and Controllable

BigPanda’s LØ autonomous layer is powered by BigPanda’s Open Box Machine Learning technology, so you and your IT Ops, NOC and DevOps teams are assured of full transparency, testability and control at all times.

“The BigPanda Autonomous Operations Platform allows us to consistently achieve our objectives with intelligent end-to-end automation.” 

Sanjay Chandra, Vice President, IT and Technical Operations at TiVo

Benefits