Proactively mitigate IT change management risks

Stop change-related incidents before they happen. Deliver scalable, proactive change management and improve service reliability with BigPanda AI Incident Prevention.

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Automate change analysis with AI-informed risk assessments

Detect and assess high-risk changes with AI-powered change risk intelligence. Give your teams clear risk scores and actionable mitigation recommendations to prevent rollbacks and preserve high-value engineer time.

Prevent incidents with AI-powered change analysis

Automatically ingest and analyze change management data, including historical insights and affected CIs, to instantly get the full context around change risks. Assess complexity and downstream impact, enhance CAB effectiveness, and prevent production incidents.

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Alt: Instantly view all change management requests in your environment and assess their associated risks.</p>
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Alt text: Transform IT change management process with clear, suggested mitigation steps and change risk scores based on historical insights.</p>
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Mitigate risk with change risk intelligence

Give your teams clear risk guidelines on why changes are high-risk and how to fix them. Deliver explainable risk scores with detailed reasoning for each change and suggested proactive steps for change hardening and rollback planning.

Guardrails at scale for agile software delivery

Eliminate the chaos of high change volumes. Clear guardrails accelerate high-velocity software development and help central IT ensure safety and governance.

Alt: Use historical insights, affected CIs, and real-time signals to assess the actual probability of impact</p>
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Alt text: Configure weightings to customize risk scoring for your organization's needs and priorities.</p>
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Adaptable to your organization’s change risk program

BigPanda gives you controllable, customizable risk intelligence. Easily configure weightings to match internal environments and customize push notifications to stay on top of exceeded risk thresholds.

Predict and prevent incidents with BigPanda

“Change-related incidents are one of the biggest generators of unnecessary alert noise. We’ll use the BigPanda Root Cause Changes tool to gain a clearer understanding of the underlying causes behind incidents for faster response.”

Mark Peterson,

Supervisor, IT Operations,
Cambia Health Solutions

“The rapid, automated extraction of meaningful insights using BigPanda generative AI from our complex IT alert environment not only improves our L1 response but also reduces escalations to our L2 and L3 experts.”

Jeremy Talley,

Lead Operations Engineer at
Robert Half International

“Human-executed change is still the most significant contributor to IT outages.”

ITSM Best Practices for Effective IT Change Management

Gartner, Dec. 2024

FAQ

How does BigPanda calculate change risk scores?

BigPanda generates risk scores by analyzing historical change data, similar changes, relevant related incidents, and past incidents to provide clear, explainable insights with recommended mitigations.

Can BigPanda’s change risk analysis prevent incidents?

Yes, by identifying high-risk changes before they go into effect and providing clear mitigation steps, change management teams can confidently mitigate the risk and prevent incidents from occurring.