Hard NOC Life
The trials and tribulations of life in the NOC
To be or not to be (domain-agnostic). There is no question!
If every IT vendor is AIOps, does that mean you should be using all of them?
When they said that digital transformation would scale our org to new heights, did they mean this...?
If it's worth doing, it's worth automating.
What forest? We only see the trees...!
Suspecting isn't knowing! There must be a better way to triage incidents.
You'd be surprised to know much IT Ops tax you actually pay for what seems to be a minor glitch...
So many buzzwords, so many promises. Who's behind these IT Ops and AIOps articles popping up everywhere?
Tool rationalization or specialization? Single vendor or best-of-breed? Depends on who you ask...
If you can't free up time for innovation, you will probably end up with a lot of free time. But how exactly do you do that?
2020 was a year of accelerated transformation in more ways than one...
Calling product support on your own does NOT count as self service...
So, what are you waiting for?