Hard NOC Life
The trials and tribulations of life in the NOC
If you can't free up time for innovation, you will probably end up with a lot of free time. But how exactly do you do that?
2020 was a year of accelerated transformation in more ways than one...
Calling product support on your own does NOT count as self service...
Think your IT stack is complex? Try making sense of monitoring tool naming conventions.
With so many teams working on an incident, shouldn't it be easier to get it resolved...?
When dealing with alerts in IT Ops , it's what we think we know that's the most dangerous!
IT is moving, fast! Is your IT Ops keeping up?
Where are those culprit changes hiding...?
So many escalated incidents! What's are you missing...?
Automating your Incident management life-cycle shouldn't be this difficult.
Outsourcing the NOC? Better make sure you're adequately prepared...
More and more enterprises are moving to a DevOps/SRE model for their IT operations, and in the process are finding ...
So, what are you waiting for?