Hard NOC Life
The trials and tribulations of life in the NOC
If it's worth doing, it's worth automating.
What forest? We only see the trees...!
Suspecting isn't knowing! There must be a better way to triage incidents.
You'd be surprised to know much IT Ops tax you actually pay for what seems to be a minor glitch...
So many buzzwords, so many promises. Who's behind these IT Ops and AIOps articles popping up everywhere?
Tool rationalization or specialization? Single vendor or best-of-breed? Depends on who you ask...
If you can't free up time for innovation, you will probably end up with a lot of free time. But how exactly do you do that?
2020 was a year of accelerated transformation in more ways than one...
Calling product support on your own does NOT count as self service...
Think your IT stack is complex? Try making sense of monitoring tool naming conventions.
With so many teams working on an incident, shouldn't it be easier to get it resolved...?
When dealing with alerts in IT Ops , it's what we think we know that's the most dangerous!
So, what are you waiting for?