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Gartner® Predicts 2024: Generative AI will transform IT infrastructure and operations

According to this Gartner® Predicts 2024 research, by 2026, more than 90% of IT operations management vendors will have embedded GenAI capabilities in their products and/or services, up from less than 5% in 2023.

Investing in GenAI capabilities will allow IT leaders to focus on driving scalability, automating tasks, and addressing challenges like skill shortages and cost optimization.

Read this report to learn about:

  • Use cases, benefits, and core capabilities of Gen AI
  • Impact of Gen AI on I&O-focused organizations
  • Recommendations on how to get started

Gartner, Predicts 2024: Generative AI Will Transform IT Infrastructure and Operations, By Cameron Haight, Chris Matchett, Jonathan Forest, Andrew Lerner, Tom Cipolla, Chris Saunderson, Colin Fletcher, Pankaj Prasad, 1 December 2023.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.