E-BOOK

Laying the data foundation for agentic ITOps:

A strategic guide for enterprise IT leaders

Laying the data foundation for agentic ITOps: A strategic guide for enterprise IT leaders

Enterprise ITOps requires an agile, intelligent approach that leverages agentic AI and automation to remain scalable, effective, and sustainable. 

Learn how IT leaders can lay the data foundation for agentic ITOps to improve mean time to resolution (MTTR), reduce L1 and MSP spend, prevent escalations, and improve SLAs and uptime.

Discover how agentic ITOps can reduce the frequency and cost of outages and:

  • Massively improve incident detection capabilities with real-time visibility into external dependencies, end-user issues, and real-world events.
  • Automate L1 operations by autonomously detecting, triaging, and responding to incidents across complex and distributed environments.
  • Predict and prevent change-related failures, reduce incidents, avoid escalations, and shift from reactive firefighting to proactive reliability.

Trusted by teams that keep the digital world running

UBS logo
IHG Hotels and Resorts logo.
Zayo logo
London Stock Exchange logo
Labcorp logo
PlayStation logo
Bread Financial logo

Reduce operational costs and improve service reliability

Automate L1 operations to detect and respond to incidents faster.

  • Reduce response times from minutes to seconds
  • Lower costs through agentic automation
  • Reduce expensive escalations and disruptive bridge calls

Accelerate and enhance IT incident management with agentic AI.

  • Increase the effectiveness of incident response
  • Improve service reliability and revenue retention
  • Enhance customer experiences

Stop change-related incidents before they happen.

  • Deliver reliable services and prevent SLA breaches
  • Lower operational overhead with clear risk analysis
  • Drive growth by freeing up high-value engineers

Why leading enterprises choose BigPanda

Unify data and activate knowledge

Unleash the full value of your operational IT data to drive smarter insights, actions, and automation. The BigPanda IT Knowledge Graph breaks down data silos and connects structured machine data with human knowledge to deliver unparalleled intelligence.

Turn fragmented IT data into intelligent insights for agentic ITOps.<br />
Use BigPanda Unified Analytics to gain a clear view of your operations, track KPIs and patterns to identify opportunities, and support continuous optimization.<br />

Prevent issues and improve operational resilience

Eliminate and prevent recurring incidents, identify monitoring coverage gaps, and reduce end user tickets. BigPanda Unified Analytics delivers data-driven insights to help your teams and operations become more resilient and efficient.

Proven value and expertise

BigPanda offers a tried and true methodology and a team of seasoned experts to help complex enterprises implement quickly, measure outcomes, and rapidly realize value.

BigPanda offers a proven methodology and expert support to maximize the value and impact of your investment.<br />