Author Archive

About Joe Schwartz

Joe is VP of Marketing at BigPanda.


Digital Enterprise Journal (DEJ) has published a state of the market study, Modernizing IT Operations for Digital Economy. The study is based on insights from more than 1,000 organizations worldwide and includes: Key market pressures & management challenges driving the need for modern IT Operations The role of modern IT Operations in digital transformation Operational […]

Alert Correlation Platform Continues Growth Trajectory Fueled by New Customer Acquisitions and Partnerships PALO ALTO – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it has added $5 million to its Series B financing round for […]

Ops Teams Can Now Solve Problems Faster by Adding Insights from Applications, Clouds and Networks to ServiceNow Incidents LAS VEGAS, Knowledge16 – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it is has launched an updated […]

Gartner Names BigPanda a 2016 ‘Cool Vendor’ in Availability and Performance PALO ALTO, Calif. – May, 5 2016 – Gartner has selected BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, as a “Cool Vendor.” Gartner, the world’s premier information technology research and advisory […]

Funding Led by Battery Ventures with Participation from Sequoia, Mayfield Current Enterprise Customers Include: Gap, News Corp, and Caesars Mountain View, Calif. – Oct. 1, 2015 – BigPanda, the data science platform that correlates the ever expanding volume of IT data and alerts into consolidated insights for businesses, announced it has raised $16 million in Series […]

Industry-Leading IT Alert Aggregation and Correlation Platform Now Makes Collaboration Easier. Mountain View, Calif. – July 8, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, has just introduced AutoShare to make it easier for IT operations teams to collaborate using modern tools without the […]

Industry-Leading IT Alert Aggregation and Correlation Platform Now Integrated With Real-Time Monitoring Tool. Mountain View, Calif. – June 24, 2015 – BigPanda®, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, is integrated with real-time monitoring platform Librato (NYSE: SWI). Now, IT organizations can utilize intelligent alert management to eliminate […]

Last year was an amazing experience, and we couldn’t wait to come back for more. BigPanda will be back at Monitorama to hear talks from leading open source developers, web operations experts, and a variety of thought leaders in the monitoring space.

Avoid incident storms and deliver higher-quality business services 1. Find tools that will help you reduce the number of events that generate tickets in Remedy. If every single IT event is creating a ticket in Remedy, you have a problem. Flooding your incident queue buries agents in irrelevant alerts and causes them to ignore the […]

Make better, faster decisions through service-aware alerts 1. Understand that your CMDB is an IT intelligence goldmine. Your organization’s IT resources are constantly expanding. The days of managing a few discrete systems are long gone. Now, IT leaders must keep track of servers, cloud services, software, mobile devices, network infrastructure, and a dizzying array of […]

Network Operations Center Best Practices: NOC Monitoring Tools Adopt the monitoring strategy used by the world’s most respected IT teams by using BigPanda to reduce noise and only generate incidents for critical issues Every second of MTTR (Mean Time to Resolution) reduction improves your ability to compete which means finding critical issues instantly is extremely […]

ITSM Strategy Requires Monitoring Savvy Make managing modern apps scale. Managing IT operations is a thankless job. Nobody notices when services are up… and everyone wants your head on a platter the second they’re not. That hasn’t changed and yet everything else about delivering IT services has. Apps are more critical than ever, cloud infrastructure is more […]

In the past decade, ServiceNow revolutionized IT service assurance. The SaaS platform brought order to the chaotic process of incident management, helping thousands of companies grow their uptime while improving efficiency. Recent shifts in the architecture of production environments have introduced new challenges. More and more companies are finding that relying on ServiceNow in isolation is not […]

If you work in IT Ops, you’ve probably been on the receiving end of a tsunami of Nagios alerts.  It’s not pleasant. What happens when an IT outage is followed by hundreds of Nagios alerts? Important alerts fall through the cracks False alarms divert your attention from real issues Seeing the big picture becomes impossible  […]

Industry-Leading IT Alert Aggregation and Correlation Platform Helps Wix Deliver World Class Reliability for Their Customers’ 70,000,000 Websites Mountain View, Calif., May 21, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response, announced today that WIX (NASDAQ: WIX), the leading cloud-based website development platform, has selected BigPanda as a key pillar in their […]

Veteran Product Chief To Help Drive Leading IT Incident Response Automation Platform. Mountain View, Calif., May 28, 2015 – BigPanda®, the data science platform for automating IT event correlation and incident response to reduce downtime, announced today that it has hired Dan Turchin as Vice President of Product. ”Our vision is about using data science to cut […]

How to structure your monitoring for better incident management 1. Understand the importance of having a modern monitoring strategy. In this age of cloud, Big Data, and the Internet of Things, where infrastructure is more complex and apps are more and more critical each day, leading companies know that a workable monitoring strategy is a […]

Former New Relic and WebEx Sales Exec to Bring Leadership to Growing Team. Mountain View, Calif., May 12, 2015 – BigPanda®, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, announced today that it has hired Michael Canon as Vice President of Worldwide Sales.  ”We were looking for someone […]

BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for the first time ever, enables IT teams to create […]

WIX (NASDAQ: WIX) is a cloud based web development platform that makes it simple for anyone to create beautiful, professional looking websites.  With nearly 60 million users worldwide, any service outage of Wix’s platform leads to millions of frustrated and upset customers. Like most modern Operations teams, Wix has a complex monitoring stack including Nagios, […]

New Platform Enables IT Teams to Keep Up with the Thousands of Daily Alerts Arising from the Scale and Fragmentation of Modern Data Centers Mountain View, CA – October 28, 2014 – BigPanda today formally launched the world’s first data science platform to automate IT Incident Management. BigPanda’s platform analyzes the flood of alerts that […]

New Platform Enables IT Teams to Keep Up with the Thousands of Daily Alerts Arising from the Scale and Fragmentation of Modern Data Centers Mountain View, CA – October 28, 2014 – BigPanda today formally launched the world’s first data science platform to automate IT Incident Management. BigPanda’s platform analyzes the flood of alerts that […]