Agentic AI-powered ITOps solutions for your industry
Representing the next step in AIOps, agentic ITOps help your teams scale to meet your organization’s unique IT operations challenges.
Improve service quality, efficiency, and costs
Scale and modernize ITOps with AI to maximize efficiency and uptime for measurable value.
Financial services
Maximize the availability of core services to safeguard customer trust and avoid regulatory scrutiny.
See financial services solutions.
Healthcare
Ensure that care and IT systems stay online to boost efficiency, reduce costs, and improve business outcomes.
Learn about solutions for healthcare organizations.
Keep core offerings online to preserve customer confidence, mitigate risks, and safeguard profits and brand reputation.
Explore solutions for insurance poviders.
Managed service providers
Accelerate incident detection and resolution to provide clients with consistent, reliable service and measurable value.
See solutions for managed service providers.
Manufacturing
Integrate OT and IT with agentic ITOps for manufacturing to provide visibility, reduce costs, and streamline plant operations, ensuring production runs smoothly.
See solutions for manufacturing companies.
Media and entertainment
Deliver reliable, frictionless digital experiences that attract and retain customers, boost engagement, and safeguard revenue.
Explore solutions for media and entertainment.
Retail
Deliver seamless omnichannel experiences that drive customer loyalty, maximize revenue, and protect brand reputation.
See solutions for retailers.
Technology
Streamline IT operations, reduce the costs and risks of continuous innovation, and enhance customer experiences.
Learn about AIOps for the technology industry.
Leading organizations across industries trust BigPanda
“With the help of BigPanda, we reduced incidents by 69% and significantly improved IT operational efficiency.”
“Within two weeks, we substantially reduced alert volume and increased alert quality. We can evaluate these alerts using correlation that recognizes patterns and connections, leading to fewer incidents.”
“We embraced [AIOps] immediately because we recognized its value. We saw how it could take all these issues and incidents, often just noise, and distill them down to what’s truly valuable.”
REPORT
The Business Value of the BigPanda Platform
Quantify how enterprises are saving millions, reducing downtime, and transforming ITOps.
FAQ
How does BigPanda use AI to improve incident response processes?
The BigPanda AI Incident Assistant is an always-on partner that helps IT teams streamline collaboration, investigate smarter, automate resolution, and prevent future incidents.
How does agentic ITOs improve uptime?
BigPanda uses machine learning to correlate real-time alerts, changes, and topology data. Early detection reduces the frequency and impact of outages, thereby improving service availability. If outages occur, BigPanda AI surfaces the root cause and routes the event information to the right teams for rapid resolution without escalation.
How does BigPanda reduce IT noise?
Proactive, AI-powered incident detection filters out alert noise by automatically correlating signals and detecting early indicators of potential issues before they escalate and impact your business.
How does AIOps support digital transformation?
BigPanda ingests and normalizes data from various sources, including topology, configuration management database (CMDB), and change data. BigPanda multidimensional alert correlation and AI Incident Assistant offer deeper insights and automate root cause analysis (RCA) for quick, informed decision-making. This comprehensive approach surpasses other AIOps solutions and enables teams to resolve incidents efficiently by providing a holistic view of system interconnectivity and operational impacts.
How can BigPanda help prevent IT incidents?
BigPanda AI Incident Prevention stops recurring incidents and improves customer experiences with scalable, proactive IT change and problem management. It utilizes artificial intelligence (AI) and machine learning (ML) to analyze data from various operational and external sources, predict potential issues, and empower teams to proactively implement solutions.
What industries does BigPanda's AIOps solution serve?
BigPanda’s AIOps solution is trusted by enterprises across a wide range of industries globally. Our solution is successfully deployed in sectors like finance services, insurance, healthcare, media and entertainment, education, and government, including highly regulated industries that demand reliability and compliance.
Check out more related content
ANALYST REPORT
Gartner® Market Guide for Event Intelligence Solutions, 2025
According to Gartner®, I&O leaders should use this research to separate the hype of AIOps from the achievable value of optimized operations, reduced toil, and improved performance and availability.
- PlatformPlatform
- Agentic IT Operations
- Platform Overview
- AI Detection & Response
- AI Incident Assistant
- AI Incident Prevention
- IT Knowledge Graph
- BigPanda AIOps
- BigPanda Core
- Advanced Insight
- Biggy AI
- Rebranding Matrix
- Integrations
- Security & Compliance
- Features
- Detection
- Open Integration Hub
- AI Detection
- Diagnosis
- Service Desk Correlation
- Suggested Actions
- Incident Correlation
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Prevention
- Change Risk Management
- Problem Management
- Solutions
- Automating L1 Detection & Response
- Empowering Experts with AI Assistance
- Predicting & Preventing Disruptions
- Personas
- IT operations
- Incident management
- IT service management
- Site Reliability Engineering
- Industries
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