This session is part of a multi-part series exploring the BigPanda agentic IT operations platform— a powerful new set of capabilities designed to help enterprises automate the manual and time-intensive workflows of ITOps and incident management. Each session dives deeper into the platform’s core capabilities and how AI-powered automation lowers costs, increases resiliency, improves customer experiences, and empowers IT teams to scale incident response without growing headcount.

This session focuses on the BigPanda IT Knowledge Graph — A dynamic, intelligent data model that unifies structured IT data with unstructured organizational and human knowledge that is often buried or siloed, such as chat and bridge call transcripts.

“Traditional IT systems & processes only act on a narrow slice of observability or IT service management data. The IT Knowledge Graph gives our platform a panoramic view. It sees across silos, learns from institutional experience, and adapts in real-time, even when the data isn’t perfect.” – Assaf Resnick, CEO, BigPanda

We hope you’ll join us—and we look forward to seeing you there.