Meet our customers

Only the best for the best.

Today’s IT Ops teams are tasked with driving forward digital initiatives while tackling floods of daily alert noise. BigPanda solves this challenge for our customers so IT Ops can breathe easy and contribute to innovation.
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With BigPanda Alert Intelligence, we were able to reduce email alerts by more than 90%.

FreeWheel case study and video

to prevent a P1 outage with critical response

A major American airline achieves a single pane of glass for IT Ops

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saved per incident by auto-remedation

Fortune 500 retailer improved ServiceNow ticketing flow

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reduction of Mean Time to Respond

A prominent online streaming service achieved rapid auto-remediation

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Zayo case study and video
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With Alert Intelligence, we can now turn raw event data into high-quality information that our team uses to quickly take action.”

Explore collateral, webinars, videos and case studies about our amazing customers

Find out why customers select BigPanda to empower IT Ops and prevent outages

IT outages booklet

Don’t just take our word for it, check out some of these great reviews.

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The Level-0 IT Ops layer auto-remediates 40% of incidents—leveraging operators’ tribal knowledge to execute automated playbooks.

Global IPTV provider on Gartner peer insights

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There hasn’t been any impact on productivity [from COVID-19]. Our teams were able to turn on a dime and make the shift from working in the office to working at home.”

Major Insurance Provider on G2 Crowd