Autonomous Digital Operations

Intelligent Automation for IT Incident Management

Vision Overview2018-05-02T00:51:35+00:00

IT Ops Is Fighting A Losing Battle

Your business is counting on your Ops team to keep critical services and applications humming smoothly 24×7. But relentlessly increasing complexity in your infrastructure, and the related explosion of IT event data, conspire to keep your teams in a constant firefighting mode. As a result, your services are frequently down, SLAs are repeatedly violated and your customers are increasingly frustrated. It’s a vicious cycle that your burnt-out IT Ops team just can’t seem to escape.

This scenario – repeated daily in NOCs and Ops Centers inside large, complex enterprises like yours – takes a toll on your business’ ability to innovate and execute on critical digital transformation initiatives.

But it doesn’t have to be this way. Autonomous Digital Operations (ADO) can help. .

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What Is Autonomous Digital Operations?

Advances in machine learning and AI are helping to make autonomous cars a reality. IT automation is on a similar trajectory and is using those technologies to make Autonomous Digital Operations (ADO) a reality.

Autonomous Digital Operations delivers autonomous response and action to your incidents throughout their lifecycle. Since every enterprise and team is different, with different requirements and new technology adoption rates, ADO is also completely configurable – so you and your organization can adopt ADO at the pace that works best for you.

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Tenets of Autonomous Digital Operations

There are three tenets of Autonomous Digital Operations.

Autonomous Digital Operations platforms must incorporate Machine Learning throughout, provide an integration hub that ties together all of your existing IT tools and provide an autonomous layer that is capable of managing your incidents throughout their lifecycle.

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Benefits of Autonomous Digital Operations

Reduced Costs

  • Scale headcount efficiently
  • Drive process efficiencies
  • Increase productivity

Improved Availability

  • Minimize outages
  • Improve SLA compliance
  • Delight customers

Reduced Risks

  • Enable Cloud Migration
  • Ensure seamless M&A integration
  • Accelerate Digital Transformation

Learn more about BigPanda’s ADO Platform

Our SaaS-based ADO Platform has been strongly influenced by the above tenets and its associated benefits to your Operations and Business Teams

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