Agentic ITOps

BigPanda 25 brought together ITOps and ITSM leaders from across industries to to discuss how agentic AI is transforming ITOps and and incident management.

IT operations have reached a breaking point. Hybrid cloud and modern software architectures have led to unprecedented increases in the scale, complexity, and fragmentation of IT infrastructures. In their attempts to manage this complexity, enterprises invest billions into observability tools, IT Service Management (ITSM) platforms, and outsourced Managed Service Providers (MSPs). Despite these investments, enterprises […]