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What’s new on the BigPanda AIOps platform?

At BigPanda, we constantly strive to deliver innovative new features and capabilities to empower the teams who keep the digital world running.

BigPanda Q4 2023

Ansible® Integration

General Availability

Bring context-based automation to incident resolution. Standardize and auto-remediate incident response workflow with the new BigPanda Red Hat® Ansible® integration.

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Incident Console

General Availability

The updated Incident Console includes improved functionality, custom layouts, and faster load times so it’s easier to gather the most insight about incidents in a single view.

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Root-Cause Change Analysis Dashboard

General Availability

Gain insight into the effect changes have on your incident response process and teams with the new Change Analysis Dashboard.

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Usage Dashboard

General Availability

AI-generated summaries in the Usage Dashboard provide additional insight around AI-powered incidents and how many are being analyzed.

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Alert Quality Dashboard

General Availability

Get increased visibility into the quality of alerts sent to BigPanda and how they affect MTTR in the new Alert Quality Dashboard.

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Customizable Autoshare Delay

General Availability

Use custom rules to delay the initial share of an incident to ITSM, chat, and paging tools to reduce ticket volume and exclude auto-resolved incidents.

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BigPanda ServiceNow Integration

General Availability

Updates to the integration allow you to access BigPanda incidents directly in ServiceNow tickets with new UI buttons for detailed incident timelines, topology, and more.

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BigPanda 2023 features

5 New OIM Integrations

New and existing BigPanda monitoring and observability integrations are available within Open Integration Manager. Independently configure generic inbound alert integrations without custom code, simplifying enforcement of data requirements before ingestion.

  • SQL Sentry
  • LogScale
  • Datadog
  • AppDynamics
  • Dynatrace

Learn more about BigPanda releases

BigPanda University

Start your BigPanda learning journey and earn certifications for completed coursework.
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Documentation

Get release notes and stay up-to-date on new functionality and system improvements.
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Self-guided tour

Experience the BigPanda Incident Intelligence and Automation platform for yourself.
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Get full context of incidents to move faster, avoid surprises, and build team expertise.
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