BigPanda + ServiceNow: AI‑powered ITOM automation
Operationalize change and configuration management in real time to deliver context-rich incident
data and faster MTTR.
See what real users say about BigPanda AIOps.
Great AIOps tool for alarm centralization and correlation.
BigPanda brought us great outcomes on our alarm workflow, improving our MTTR mainly. Its features help us gain better visibility on the general observability of the company and… NOC operators gain more efficiency on incidents.… Deployment was quick and easy.
IT Manager, Banking
Source: Gartner Peer Insights, May 2023
BigPanda has assisted with identifying the root cause at an accelerated rate.
The experience with BigPanda has been very smooth. The product has helped us cut down the amount of noise we’ve had in our alerting by correlating issues together.
IT Manager, Software
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Speed incident analysis with AI
By enriching your CMDB with topology and other insights, BigPanda identifies patterns and groups related events to cut through alert and ticket noise, pinpoint root cause quickly, and improve IT operations.
Identify incident impact across IT systems
Instantly understand incident relevance and impact across distributed systems. BigPanda users save up to 10 minutes per incident and escalate less often with AI-generated impact estimates.
Enhance ITOps incident reports with data
Get insights into the KPIs and metrics that matter most to your organization. BigPanda Unified Analytics aggregates ServiceNow Incident Report data with operational data from multiple siloed observability tools.
Organizations worldwide rely on BigPanda to simplify ITOps.
Resources
- Features
- Detection
- Open Integration Hub
- Event Correlation
- Event Enrichment Engine
- Incident 360 Console
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Real-time Topology Mesh
- Investigation
- Biggy AI
- Remediation
- Workflow Automation
- Prevention
- Unified Analytics
Employment Verifications: voe@bigpanda.io | (650) 240-7272
Contact Info: info@bigpanda.io | 650-562-6555 | 555 Twin Dolphin Drive, Suite 155 | Redwood City, CA 94065
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