webinar
Project Zero: What Full Automation of IT Operations Actually Looks Like
Tuesday, October 13 at 10am PT | 1pm ET
L1 IT operations is uniquely suited for automation: high volume, repetitive, rules-bound work where humans mostly triage rather than judge. That’s why more companies are shifting toward agentic AI, not just for efficiency, but to rethink how much they’re spending on GSIs and headcount to keep operations running. In conversations with large enterprises, we’re seeing this show up as a real business model shift: teams moving away from those constraints, freeing up resources, and reinvesting them into growing the business.
In this webinar, you’ll learn:
- Why L1 is the prime candidate for automation
- What makes a successful automation POV or pilot
- How other enterprises are approaching L1 automation
- How L1 operations is changing, and what that means for the operating model going forward
Speakers:
- Tal Kain, VP and GM of AI Detection and Response, BigPanda
- Nathan Baolin, Senior Product Marketing Manager, BigPanda
