on-demand
The SRE Toil Problem: How Agentic IT Operations Changes the Equation
Most SRE teams are good at responding to incidents. The problem is they spend too much time doing it. Manual triage, alert noise, fragmented context, and knowledge that disappears when the bridge call ends keep teams in a reactive loop, leaving little time for the reliability engineering they were actually hired to do.
Agentic IT operations changes that equation. By combining automation, unified context, and continuous learning across the full incident lifecycle, SRE teams can stop absorbing operational toil and start building toward measurable reliability outcomes.
In this webinar, you will see:
- How to eliminate alert noise and toil at the L1 layer – so SREs are only pulled in when they genuinely need to be
- How AI surfaces root cause without manual investigation – using context from observability tools, change history, and institutional knowledge
- How incident knowledge gets captured and reused automatically – turning every incident into a learning event that makes the next one faster to resolve
- How change risk gets scored before deployment – stopping incidents before they ever reach production
If you’re an SRE tired of being the last line of defense, or a reliability leader looking for a measurable path to proactive operations, this webinar shows what the full incident lifecycle looks like when the toil is gone.
Speakers:
- Manish Agarwal, Principal Product Marketing Manager at BigPanda
- Trevor Evenson, Senior Sales Engineer at BigPanda
